【正文】 Young CRM customer relationship management EPM Enterprise Project Management ERP enterprise resource planning ESA Enterprise Service Automation J2EE Java 2 Platform, Enterprise Edition OLAP online analytical processing PPM project portfolio management PSA professional services administration PwC PricewaterhouseCoopers Return to Top 169。E and billing, and features an effective workflow tool reminiscent of processmodeling tools offered by ERP vendors. There is a significant PPM niche market for enterprises leveraging the IBM/Lotus Domino platform for PPM purposes. Automation Centre offers TrackerSuite, featuring resource management, timetracking Dominobased project collaboration, document management and workflow. Customers include DuPont and American Electric Power. Automation Centre also offers a Microsoftbased product. Similarly, Eden Communications leverages Domino with its ProjecTrak family of products. It targets IS with a bug tracker, help desk, asset management and software designer module, among others. Genius Project from the European (Swissbased) pany Genius Inside features risk and simulation modules. Key Issues What project management tools, processes and techniques are required for delivering highquality, ontime and onbudget applications? How will ERP II vendors and markets evolve? How will enterprises improve the operational efficiency of their eworkplace infrastructures during the next five years? How should project/process management groups for an application development anization be set up, and with what support tools? What tools and technologies will enable enterprises to operate in real time? Acronym Key CGEamp。s new J2EE framework pricing to drive PPM pricing of flexible, configurable Web services. With another round of investment ($ million in February) and a return to profitability, a stabilized Niku may be poised to take advantage of potential economic rebounds in 20xx. On the product front, Niku shipped in 2Q03, featuring portlets and streamlined navigation of its five main modules — Niku Projects, Portfolio Manager, Resource Planner, Financial Manager and Niku Workbench — effectively getting the product in shape. Among its new and upgraded Niku 6 customers are several implementations of more than 2,000 users (including team members reporting time/status). Business Engine39。s spinoff last August of its tool business as Sciforma. Its established PS Suite extends advanced planning, tracking and multiproject resource leveling via its Project Communicator (which includes Inform, Objects and Admin modules). Sciforma39。Y, it also offers CIO OneSource, a bined PPM product/service for IT. SAP is approaching the market with new offerings that may challenge the petition next year: xRPM, a cross app for resource and program management that is positioned as a product targeting internal Ramp。 and Project Intelligence, for analyzing project data. PeopleSoft also has an established project accounting module, which has been extended in recent years with resource management and Tamp。s new PPM solution, which was introduced in June 20xx, extends its established Oracle Projects module (formerly focused on project costing and billing, with some recent resourcing features) with three new products: Project Management, for building work plans, controlling project issues and changes and tracking progress。s offering — enhancing its 20xx acquisition of the XMLbased Account4 PSA technology — now features portfolio analysis, with consulting support from Answerthink. Its Service Automation PPM product directly supports SOP 981 reporting o