【正文】 6 ? in 1992 10 90 90 10 32 Best In ClassPurchased materiallot reject rateAverage CompanyDoctor prescriptionwritingPayroll processing Order writeup Airline baggage handling PPM PPM233 PPM 1992 I** Company6. COST BE Six Sigma Excellence Airline flight arrival times IRS tax advice(phonein) (66810 PPM) Domestic Airline flight Fatality rate 2 3 4 5 6 100K 10K 1K 100 10 1 PPM PER OR PROCESS STEP Sigma With + sigma shift 33 7. R E L I A B I L Y ? Wearout Period Defect escape Design review Simulation Failure Rate (%/KHR) Time ( POH ) 34 謝謝觀看 /歡迎下載 BY FAITH I MEAN A VISION OF GOOD ONE CHERISHES AND THE ENTHUSIASM THAT PUSHES ONE TO SEEK ITS FULFILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH 。 3 ? B). 177。 2 ? = % ? 177。 Taiwan ?8 Step 3 : To train black belt 3 months done 10 projects Trained 16 black belt Step 4 : To train Green Belt 1 week training with project 1 or 2 days training per week perform its within weeks. 1000 Green Belt within 1600 employees. 21 12. Task of Black Belts Mentor : Cultivate a work of six sigma individuals at the local anization or site. Teach : Provide formal training of local personnel in new strategies and tools. Coach : Provide oneonone support to local personnel Transfer: Pass on new strategies and tools in the form of training workshop, case studies and local symposia. Discover : Final application opportunities for six sigma strategies and tools,both internal external (ex. Suppliers, customers) Identify : Highlight/surface business opportunities through partnership with other anizations. Influence : Sell the anization on the use of 6 sigma strategies tools. 22 R Recognize the true states of your business D Define what plans must be in place to realize improvement of each state. M Measure the business systems that support the plans. A Analyze the gaps in system performance benchmarks. I Improve system element to achieve performance goal. C Control system level characteristics that are critical to value S Standardize the systems that prove to the bestinclass. I Integrate bestinclass systems into the strategic planning frame work. Key : customer feedback () suppliers performance system. Recognize operational issues that link to key business systems Define six sigma projects to resolve operations issues Measure performance of the six sigma project. Analyze project performance in relation to operational goal Improve six sigma project management system Control inputs to project management system Standardize bestinclass management system practices Integrate standardized six sigma practices into policies and procedures Recognize function problems that link to operational issue. Define the process that contribute to the functional problems. Measure the capability of each process that offers operational leverage. Analyze the data to assess prevalent patterns and trends. Improve the key product/service characteristics created by the key process. Control the process variables that exert under influence. Standardize the method and processes that produce bestinclass