工作態(tài)度與工作價(jià)值(參考版)
2025-01-13 15:15本頁面
【正文】 ? Be mitted to your employees by, for example, showing concern for their wellbeing, helping them when they have hard times, and soliciting their input on decisions that will affect them. ? 通過關(guān)心工作人員的身心健康、在他們困難的時(shí)候給予幫助 、 進(jìn)行與他們相關(guān)的決策時(shí)請他們參與等辦法，來提高工作人員的組織承諾度。 the costs of leaving the anization are too great. ? 持續(xù)承諾：工作人員并非想成為組織的一員，而是不得不留下來，比如離開組織的成本太高。 Organizational Commitment （組織承諾） ? Affective mitment exists when workers are happy to be members of an anization, believe in and feel good about the anization and what it stands for, are attached to the anization, and intend to do what is good for the anization. ? 情感承諾：工作人員樂意成為組織一員，對組織及其所代表的東西持積極觀念且感覺良好，依戀組織，愿意做對組織有利的事情。 ? If workers do only what they are told and rarely, if ever, exhibit anizational citizenship behavior, measure their levels of job satisfaction, identify the job facets they are dissatisfied with, and make changes where possible. ? 如果工作人員僅僅做要求他們做的事，而很少表現(xiàn)出組織公民行為，應(yīng)評估他們的滿意度，弄清對哪些要素他們感到不滿意，可能的話，對這些工作要素作出調(diào)整。 ? Realize that turnover has both costs and benefits for an anization and that you need to evaluate both. In particular, before being concerned about worker turnover, examine the performance levels of those who quit. ? 跳槽對組織有利也有害，需要權(quán)衡利弊。 ? Do not assume that workers who are absent are dissatisfied or that they were not motivated to e to work. Absence is also a function of ability to attend. ? 不要牽強(qiáng)地認(rèn)為缺席的員工對工作不滿意或者缺乏上班的動(dòng)機(jī)，缺席同時(shí)也受出勤能力的影響。 ? Turnover: Satisfied workers are less likely to leave the anization than dissatisfied workers. ? 跳槽：滿意的工作人員較不滿意的工作人員較小可能離開組織。 ? Helping coworkers, spreading goodwill ? 對同事的幫助，表示友好 ? Worker wellbeing: Satisfied workers are more likely to have strong wellbeing than dissatisfied workers. ? 工作人員的身心健康：滿意的員工較不滿的員工身心更健康。 Determinants of Absence from Work （缺席的決定因素） Motivation（動(dòng)機(jī)） to Attend Work is Affected by ? Job satisfaction（工作滿意度） ? Organization’s absence policy （組織的缺席政策） ? Other factors （其他因素） Ability（能力） to Attend Work is Affected by ? Illness and accidents（生病、事故） ? Transportation problems（交通問題） ? Family responsibilities（家庭責(zé)任） ? Organizational citizenship behavior (OCB): Satisfied workers are more likely to engage in this behavior than dissatisfied workers. ? 組織公民行為（ OCB）：滿意的工作人員較不滿的工作人員傾向于表現(xiàn)出更多的組織公民行為。 – Satisfaction is most likely to affect work behaviors when workers are free to vary their behaviors and when a worker’s attitude is relevant to the behavior in question. – 當(dāng)工作人員可以自主行動(dòng)，當(dāng)他的態(tài)度與正在進(jìn)行的工作活動(dòng)有關(guān)時(shí)，滿意度更可能對其工作行為造成影響。弄清針對各要素，工作人員的滿意度水平如何，以及調(diào)整哪些要素會對工作滿意度有更持久的影響。
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