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10Well,based on what we have discussed,how do you feel about this job ?根據(jù)我們所討論的問(wèn)題,你現(xiàn)在覺(jué)得這項(xiàng)工作怎么樣?10Is there anything you’d like to know about the job that would help you todo it better than anyone else could ?為了能使你在這項(xiàng)工作中干得比別人更好,你還想了解什么信息?10If there were one reason why we should select you over the other applicants,what would that be ?如果有一條理由證明我們應(yīng)該選擇你而不是其他求職者,這條理由是什么?陳舊的問(wèn)題:你打算在我們公司呆多長(zhǎng)時(shí)間?10How would you finish this sentence:“Most people are basically …?”補(bǔ)充完整這句話(huà):“大多數(shù)人本質(zhì)上是…。9At your last job, how often did you take a survey of customer satisfaction?在前一份工作中,你每隔多少時(shí)間調(diào)查一次顧客滿(mǎn)意水平?9What strategies have you learned to encourage customers to pay on time?在鼓勵(lì)顧客按時(shí)付款方面你學(xué)到了哪些辦法?9Can you tell me about a difficult collection problem and how you dealt with it ?談?wù)勀阍谑湛钪杏龅降囊粋€(gè)難題,你是如何處理的?9What strategies have you evolved to listen to emotional customers without getting hooked ?在傾聽(tīng)一個(gè)有情緒的顧客的訴說(shuō)而不惱怒方面,你有哪些策略?9How do you deal with customers who think they are right even when they are wrong ?對(duì)于那些即使在自己錯(cuò)了的時(shí)候也變?yōu)樽约赫_的顧客,你如何與他們打交道的?9How have you handled customers who take advantage of sales support staff?你如何對(duì)待那些起欺瞞銷(xiāo)售輔助售人員的顧客?9How would you pare your oral skills to your written skills ?你的口頭技能和局面技能相比,哪一個(gè)更好?100、Can you recall a time when you persuaded someone who initially disagreed with you of the correctness of your position?是否記得你的這樣一次經(jīng)歷:經(jīng)過(guò)你的勸說(shuō),一個(gè)原本與你的意見(jiàn)不一致的人最后同意你的觀點(diǎn)?10How often do you municate with the person who receives the output of your work?你每隔多長(zhǎng)時(shí)間和在你下一道工序工作的交流一次?10Do you have a favorite interviewing question?你是否有自己偏愛(ài)的面試問(wèn)題?10To what do you attribute turnover ?你把人員流動(dòng)歸功于什么原因?10We know that fourth generation languages(4GLS)have many benefits,Which of these benefits do you find most pelling ?why ?我們知道第四代語(yǔ)言(4GLS)有很多優(yōu)越性。90、What are the five most mon objections you face and how do you deal with them ?你最常遇到的5種拒絕方式是什么?你是如何處理它們的?9What was the most surprising objection you have ever received,and how did you handle it ?你曾遇到過(guò)的最意外的拒絕方式是什么?你是如何處理它的?9Describe a situation where you had to go an extra mile for a customer。8When you telephone a prospect,what strategies do you use to get past the secretary or receptionist ?當(dāng)你給潛在客戶(hù)打電話(huà)時(shí),你使用什么策略繞過(guò)他的秘書(shū)或前臺(tái)接待員?8Where do you find your telephone leads ?你從哪里找到電話(huà)號(hào)碼的線(xiàn)索?8What do you despise about telephong sales ?你看不上電話(huà)銷(xiāo)售的什么方面?8How long does it usually take you from initial contact to sales closing ?從最初接觸客戶(hù)到銷(xiāo)售結(jié)束,你常常需要花多長(zhǎng)時(shí)間?8Tell me about a time when you almost lost a sale and worked hard to get it back。談?wù)勀愕倪@樣一次經(jīng)歷:你克服了自己的心理障礙或偏見(jiàn),從而獲得了一筆銷(xiāo)售額。談?wù)勀愕倪@樣一次經(jīng)歷:你對(duì)一個(gè)較為勉強(qiáng)的潛在客戶(hù)進(jìn)行了追蹤,但最終依然沒(méi)有得到訂單。談?wù)勀愕倪@一次經(jīng)歷:根據(jù)潛在客戶(hù)的身體語(yǔ)言,你調(diào)整了自己的策略。談?wù)勀愕倪@樣一次經(jīng)歷:根據(jù)潛在客戶(hù)的身體語(yǔ)言,你調(diào)整了自己的策略。6Have you found it helpful to take motes wh