【正文】 Reliability Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to nonSprint personnel. Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to nonSprint personnel. Sprint Proprietary 169。 Reliability Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to nonSprint personnel. Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to nonSprint personnel. Sprint Proprietary 169。 Sprint 2022. All rights reserved. January 3, 2022 14 Customerfocused Business amp。 Sprint 2022. All rights reserved. January 3, 2022 13 Contact Center Management Business Challenge A leading insurance pany needs to reduce cost and improve productivity to better service customers in highly petitive and economically challenging times. Sprint Solution Sprint addresses business needs where responsiveness to customers is the key to business survival. The Sprint contact center management solution minimizes customer hold time through workbased intelligent call routing. Customer Benefits ? Improve agent productivity and lower tele expenses by delivering calls to the right agent the first time without call transfers ? Update call routing plans through work and toll free reporting tools that ensure timely reaction to catastrophic events ? Tailor levels of service based on customer phone numbers Business Drivers Sprint Business Solutions Sprint Business Portfolio Customer Support Sprint Leadership Performance amp。 Sprint 2022. All rights reserved. January 3, 2022 12 Business Challenge A major financial services pany needs to ensure availability of public applications and Web services in worstcase situations. Sprint Solution Sprint reduces losses associated with downtime by prioritizing business needs and critical applications. Customer Benefits ? Maintain productivity by providing secondary access solutions for workers in server failure event ? Reduce costs associated with virus attacks and other mon work problems ? Scale work and public website access to meet growth requirements Business Continuity Business Drivers Sprint Business Solutions Sprint Business Portfolio Customer Support Sprint Leadership Performance amp。 Sprint 2022. All rights reserved. January 3, 2022 11 Extra Remote Access Good Traffic Extra Remote Access Good Traffic Bad or Unauthorized Traffic Information Security Business Challenge A healthcare pany is a frequent target of virus attacks, preventing access to mission critical applications and data. Employees are also inundated with spam, impacting their productivity. Sprint Solution Sprint designs security into its solutions to protect a pany’s data. Customer Benefits ? Reduce plexity of controlling partner access through securelydesigned and implemented extra ? Increase productivity by enabling secure remote access for traveling workers ? Improve work efficiencies by eliminating interborn attacks before they enter the corporate work ? Leverage 24X7 security management, which can decrease cost and/or facilitate the reallocation of resources ? Utilize Sprint’s expertise in providing onestop shopping for transport and security needs Business Drivers Sprint Business Solutions Sprint Business Portfolio Customer Support Sprint Leadership Performance amp。 Sprint 2022. All rights reserved. January 3, 2022 10 Remote Access Business Challenge Sprint Solution Sprint can deliver anytime access for telemuters, global travelers and mobile workers. Customer Benefits ? Improve productivity by enabling secure remote access for traveling workers ? Gain greater cost control over specific department access expenses ? Streamline munications and reduce costs by providing vendors with secure, highspeed methods to access the pany extra while working in remote field locations A leading professional services pany needs to provide its global consultants and support teams with remote wireless/ wireline access from multiple business locations and at any time of the day. Business Drivers Sprint Business Solutions Sprint Business Portfolio Customer Support Sprint Leadership Performance amp。 Sprint 2022. All rights reserved. January 3, 2022 9 Global Connectivity Business Challenge A global man