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1 Chapter 9: Project Communications Management : ; :; : 2 Project Communications Management Processes ? Communications planning: determining the information and munications needs of the stakeholders ? Information distribution: making needed information available in a timely manner ? Performance reporting: collecting and disseminating performance information ? Administrative closure: generating, gathering, and disseminating information to formalize phase or project pletion : ; :; : 3 Communications Management Plan Contents ? A description of a collection and filing structure for gathering and storing various types of information ? A distribution structure describing what information goes to whom, when, and how ? A format for municating key project information ? A project schedule for producing the information ? Access methods for obtaining the information ? A method for updating the munications management plans as the project progresses and develops ? A stakeholder munications analysis 4 Table 91. Sample Stakeholder Analysis for Project Communications S t ak e h ol d e r s Doc u m e n t Nam e Doc u m e n tF o r m atCont ac t P e r s on DueC us t o m e rM a n a ge m e n tM o n t hl y S t a t usR e p