【正文】 LG ELECTRONICS VACUUM CLEANER division L G ( 71 ) A 1502 NO Environmental Management/Quality Assurance Manual Approved by Director Established : on . Total pages 47 Prepared by Quality Assurance Group Released to ( ) Released on Revised Revised contents Changes in standard CONTROLLED COPY ( ) UNCONTROLLED COPY ( ) * Be sure to train or circulate so all members hold in mon. LG(71) COMMON 003 A4 MO (950301) LG ELECTRONICS 1 New Establishment Application with 20xx Version of ISO 2 Revise 2 Revise LG(71) ?? 005 A4 ? (950301) L G ? ? LG(71)A1501 Revised : PAGE : 2 VACUUM CLEANER Div Section Pa g e Rev. Date Remarks1 . G e n e r a lRevision History 1 1Contents 1 2Scope and purpose 1 4Terms and Definition 1 42 . Q u a l i ty M a n a g e m e n t Sy s te mQuality Management System 2 1Document Control 2 4Control of Quality Record 2 63 . M a n a g e m e n t c o m m i tm e n tQuality Policy 3 1Organization 3 2Customer Satisfaction forneedes3 6Quality Objectives 3 7Manager Review 3 84 . R e s o u r c e M a n a g e m e n tProvision Resources 4 1Human Resources 4 2Infrasture 4 3Work Enviroment 4 45 . Pr o d u c t r e a l i z a ti o nPlanning of ProductRealization5 1CustomerRelated Processees 5 2Design and Development 5 3Purchasing 5 6Production and SeviceProvision5 8Contents LG(71) ?? 005 A4 ? (950301) L G ? ? Section Pa g eRev.NoRev. Date RemarksInternal Audit 6 1Monitoring and Measurement of Process 6 3Measurement and Monitoring of Product 6 4Control of Nonconformity Product 6 7Data Analysis 6 8I m p ro v e m e n t a n d Pre v e n t i v e A c t i o n 6 9Addendum 7 16 . M o n i to r i n g a n d M e a s u r e m e n t o f Pr o c e s s e s7 . A d d e n d u mContents LG(71)A1501 PAGE : 3 VACUUM CLEANER Div Revised : LG(71) COMMON 005 A4 MO (950301) LG ELECTRONICS PAGE : 4 LG(71)A1502 Environmental Management/Quality Assurance Manual Ⅰ General Scope and Purpose Quality Assurance manual is a standard that describes systematically the quality policy being observed by the Vacuum Cleaner division and basic matters related to quality and environment. It establishes and implements a system to prevent defects in advance, through quality assurance activity. This manual has Korean version and English version. This manual applies to all activities related to quality at all stages from design/development of Vacuum Cleaner division product through to servicing. And, all the activity related to environmental management shall be controlled by the description of the Environmental management manual (LG(69)A20xx). The application purpose of this manual is to manage more efficiently and systematically the quality system applied in order to prevent the quality defects of products being produced in Vacuum Cleaner division in advance, and to meet customer requirements. This manual consists of 7 requirements from Quality Management through to Measurement, analysis and improvement in accordance with international standard ISO 9000 with updated 20xx Version. Among products being produced in the Vacuum Cleaner division the products approved by ISO9000 from UL Korea are Vacuum Cleaner . Hence, other products shall be excluded from the range of the approval. This manual shall be controlled as described in Standard control procedures (LG(71)A2503), and when any difference exists between Korean version and English version, Korean version has higher priority. VACUUM CLEANER division Revised : LG(71) COMMON 005 A4 MO (950301) LG ELECTRONICS PAGE : 5 LG(71)A1502 Environmental Management/Quality Assurance Manual 12. Definitions of terms Following are the definitions of terms to be used in this manual: 1)Quality assurance All those planned and systematic actions necessary to provide adequate confidence that a product or servicing will satisfy given quality requirements. 2) Quality policy The overall intentions and direction of an anization concerning quality that formally expressed by top management (Division Director). 3) Quality management The aspect of the overall management function that determines and implements the quality policy. 4) Quality system The anizational structure, responsibilities, procedures, processes and resources for implementing quality management. 5) Digital appliance pany An anizational unit that supports strategic planning, resources, etc which necessary to smooth business activity of division 6)Division An anizational unit that has responsibilities and authorities for the whole process from planning of the relevant product to the final sales. 7) Design input Items to be criteria or objectives of design such as customer requirements, government restrictions, previous data or design