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s test matrix b. Use the engineering test matrix without telling the customer c. Use the engineering test matrix and discuss the reasons with the customer d. Ask your sponsor for clarification, assuming that the vice president is not your sponsor 29. An effective method for improving an organization39。s conclusion. As the project manager which of the following actions should be taken a. Disregard the customer39。 it39。s schedule, massive overtime will be required between Christmas and New Years. Many of your team members have put in for vacation during this time. You should: a. Let the schedule slip and inform the customer b. First give the employees the choice of working overtime c. Make the employees cancel their vacation plans and work overtime d. Hire temporary employees for the overtime 13. Which of the following situations describes a violation of the PMP?Professional Code of Conduct? a. Accepting a gift that is within the customary guidelines of the country or province you are currently working in. b. Use of confidential information to advance your position or influence a critical decision. c. Complying with laws and regulations of the state or province in which project management services are provided d. Disclosing information to a customer about a situation that may have an appearance of impropriety. 14. In order to balance the needs of the many stakeholders involved in your project the most desirable method to achieve resolution of conflicts would be: a. Compromise b. Forcing c. Controlling d. Confrontation 15. You receive a contract to perform testing for an external client. After contract award, the customer provides you with the test matrix to use for your 16 tests. The vice president for engineering says that the customer39。s charge numbers while working on your project. You should: a. Follow instructions b. Inform the corporate auditors c. Understand the background of management39。s request as sign of cooperation to ensure future business. b. Refuse the request and report the customer to your sponsor c. Acknowledge the request and advise the customer to submit a formal change request d. Convene a meeting of the project team and rewrite the scope statement. 2. You are managing an internal Ramp。D project. The initial test results are very poor. You are afraid your management might cancel the project, and this could reflect poorly upon you. Verification testing could be done quickly and inexpensively. You should: a. Be the first to remend canceling the project b. Inform management about the results and wait for a response c. Inform management immediately and remend retesting for verification d. Withhold the information from management until you perform additional tests to verify the initial results 3. During an informal meeting with your project client you are offered a substantial monetary incentive to alter the configuration of the product to meet the client39。s instructions before taking any action d. Shut down the project, if possible 6. While reviewing the estimates from the functional managers assigned to your project you discover that one cost estimate is clearly higher than those submitted for previous projects. You should: a. Reject the estimate and remove the functional manager from the project b. Request the supporting details for the estimate to ensure it has been properly prepared. c. Accept the estimate and plan to use the additional funding as a reserve. d. Question each functional manager for information about this estimate. 7. You are working in a country where it is customary to exchange gifts between contractor and customer. Your pany code of conduct clearly states that you cannot accept gifts from any client. Failure to accept the gift from this client may result in termination of the contract. The action to take in this case would be: a. Provide the customer with a copy of your pany code of conduct and refuse the gifts. b. Exchange gifts with the customer and keep the exchange confidential c. Contact your project sponsor and /or your legal or public relations group for assistance. d. Ask the project sponsor or project executive to exchange gifts. 8. During your assignment as project manager you add a new member to your project team. This new team member was recently hired from a petitor and offers to share a substantial amount of proprietary information from his previous pany. This information could put you and your team in a very strong position for future business. You are aware of a non pete clause in the new hire39。s test matrix is wrong, and she will use a different test matrix, which should give better results. This is a violation to the SOW. Suppose your sponsor is also the vice president for engineering. You should: a. Use the customer39。s not your problem b. Start by asking management if they are aware that regulations are being violated c. Talk to the corporate legal department d. Inform the appropriate government agencies about