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2020 by Accenture, IICR and Saratoga Institute Correlation Matrix of Constructs Part 1 1 2 3 4 5 6 7 1 Employee Satisfaction 2 Employee Commitment 3 Education 4 Employee Motivation 5 Value Alignment 6 Retention of Key People 7 Human Capital 8 Structural Capital 9 Relational Capital 10 Management Leadership 11 Process Execution 12 Knowledge Generation 13 Knowledge Sharing 14 Knowledge Integration 15 Business Performance NOTE: correlation is significant at the level (2 tailed) correlation is significant at the level (2 tailed) Copyright 169。 2020 by Accenture, IICR and Saratoga Institute Perceptual Means: Lowest and Highest 10 LOWEST 10 P77 Information systems include employee knowledge. P39 Our systems (., files and databases) contain knowledge that is easily accessible. P61 Our time to market for new products and services is better than our petitors. P42 Our anization has methods for capturing and retaining the knowledge of its workforce. P40 We have a system for continually refreshing our knowledge base. P58 Our anization exploits new business opportunities quickly. P76 Our anization has effective mechanisms for capturing individual employee knowledge an packaging so that it can be shared with others. P44 Our anization captures and utilizes information from suppliers. P75 Employees systematically document and pass on their knowledge. P46 Our anization captures and utilizes information from trade associations. HIGHEST 10 P36 Our employees generally have the intelligence and aptitude to succeed. P47 We nourish our corporate relationship with the munity. P7 Employees mit to their assigned tasks to pletion. P33 Competitors target our key personnel for recruitment. P80 Our pany39。 2020 by Accenture, IICR and Saratoga Institute HC Depletion Total Separation Rate 0 . 0 %5 . 0 %1 0 . 0 %1 5 . 0 %2 0 . 0 %2 5 . 0 %T o t a l D e p l e t i o n 1 7 . 1 % 2 3 . 4 % 1 9 . 0 % 1 8 . 3 % 1 3 . 9 % 2 3 . 4 % 1 9 . 1 %H C V S a m p l e B a n ks I n su r a n ce A l l I n su r a n ce H amp。 2020 by Accenture, IICR and Saratoga Institute HC Depletion Voluntary Turnover 0 . 0 %2 . 0 %4 . 0 %6 . 0 %8 . 0 %1 0 . 0 %1 2 . 0 %1 4 . 0 %1 6 . 0 %1 8 . 0 %2 0 . 0 %V o l u n t a r y 1 3 . 1 % 1 8 . 8 % 1 2 . 6 % 1 2 . 6 % 1 1 . 9 % 1 8 . 6 % 1 4 . 7 %H C V S a m p l e B a n ks I n su r a n ce A l l I n su r a n ce H amp。 2020 by Accenture, IICR and Saratoga Institute HC Investment Training Investment $0$200$400$600$800$ 1 , 0 0 0$ 1 , 2 0 0$ 1 , 4 0 0$ 1 , 6 0 0$ 1 , 8 0 0T r a i n I n v e st $ 1 , 6 9 3 $ 3 1 7 $ 8 7 4 $ 4 5 9 $ 4 5 6 $ 6 3 6 $ 6 1 7 H C V S a m p l e B a n ks I n su r a n ce A l l I n su r a n ce H amp。 2020 by Accenture, IICR and Saratoga Institute HC Valuation Supervisory Compensation $0$ 1 0 , 0 0 0$ 2 0 , 0 0 0$ 3 0 , 0 0 0$ 4 0 , 0 0 0$ 5 0 , 0 0 0$ 6 0 , 0 0 0$ 7 0 , 0 0 0$ 8 0 , 0 0 0S u p e r C o m p $ 7 1 , 2 7 1 $ 5 7 , 2 4 1 $ 7 2 , 2 9 6 $ 6 8 , 9 1 4 $ 7 3 , 6 5 3 $ 7 0 , 2 5 9 $ 7 4 , 0 3 5 H C V S a m p l e B a n ks I n su r a n ce A l l I n su r a n ce H amp。 2020 by Accenture, IICR and Saratoga Institute HC Valuation Compensation Factor $0$