【導(dǎo)讀】2consultingstaff. 1officeinBoston. $pany. 2,370consultingstaff. 50officesworldwide. Billion$pany. Clientsefirst. Workingwithclients. Respectindividuals. Workingasateam. “Happy”employee. “Happy”client. WOM,relationship. Tierone. Investmentonclient. Staffing. Caseteammanagement. Research. Production. Client. BCG. WHATSHOULDBEOURSSV?Whomarewegoingto. serve?Onwhat?Inwhatmanner?Importantelements. Servicedesign?Servicedelivery?Marketing?Investmentfocus?Resultsexpected?Importantfeatures?Capacity?Ensurequality?Differentiation?Raiseentrybarriers?Double(?)salesamount