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ority for disposition ? Review nonconforming product ? Rework to meet specified requirements ? Accept with or without repair by concession ? Regrade for alternative applications ? Reject or scrap ? Obtain customer concession for use or repair where required by contract ? Record the nonconformity accepted and repairs ? Reinspect repaired/reworked product according to plan Product Process Management ? Element Control of Nonconforming Product ? Additional: ? Control suspect product ? Use rework instructions ? Quantify and analyze nonconforming products ? Establish a prioritized reduction plan ? Track progress toward plan ? Do not permit visible rework on exterior of service parts without prior approval ? Get prior written customer authorization when product or process is different than PPAP approved Product Process Management ? Element Handling, Storage, Packaging, Preservation, and Delivery ? Requirements: ? Provide handling methods that prevent damage or deterioration ? Provide secure storage areas and periodically assess condition of product ? Control packing, packaging, and marking processes ? Apply appropriate methods for preservation/segregation of product ? Protect product after final inspection and test Product Process Management ? Element Handling, Storage, Packaging, Preservation, and Delivery ? Additional: ? Establish an inventory management system: ? Continuously optimize inventory turns over time ? Assure stock rotation ? Minimize inventory levels ? Meet customer labeling and packaging requirements ? Establish systems to support 100% ontime shipments: ? If not met, implement corrective action Product Process Management ? Element Handling, Storage, Packaging, Preservation, and Delivery (cont.) ? Additional (cont.): ? Use a systematic approach to meet lead time requirements and track performance ? Ship in conformance with customer requirements (transportation modes and routings) ? Use orderdriven production scheduling ? Use a puterized system and a backup for advance shipping notifications Product Process Management ? Element Servicing ? Requirements: ? When specified in the contract, establish methods for performing and verifying servicing ? Additional: ? Communicate the information on service concerns to manufacturing, engineering, and design activities Product Process Management ? Element Statistical Techniques ? Requirements: ? Identify the need for statistical techniques for establishing, controlling, and verifying process capability and product characteristics ? Implement and control the application of these techniques ? Additional: ? Select appropriate statistical tools during advanced quality planning ? Include statistical tools in the control plan Automotive Sector Specific Requirements ? Production Part Approval ? Comply with all requirements set forth in the Production Part Approval Process (PPAP) manual When Submission is Required IF THERE IS ANY QUESTION CONCERNING THE NEED FOR PRODUCTION PART APPROVAL, CONTACT THE CUSTOMER PART APPROVAL ACTIVITY. Production part approval is always required prior to the first production shipment of product in the following situations: 1. A new part or product (., a specific part, material, or color not previously supplied to the specific customer) 2. Correction of a discrepancy on a previouslysubmitted part 3. Product modified by an engineering change to design records, specifications, or materials When Submission is Required (cont.) When Submission is Required (cont.) Additionally, suppliers must notify the customer and submit for part approval prior to the first production shipment in the following situations unless the responsible part approval activity has specifically waived this requirement for the subject part. If the customer waives a formal submission, all items in the PPAP file must be reviewed and updated as necessary to reflect the current process. The PPAP file must contain the name of the responsible part approval activity person granting the waiver and the date. When Submission is Required (cont.) 4. Use of another optional construction or material than was used in the previously approved part 5. Production from new or modified tools (except perishable tools), dies, molds, patterns, etc., including additional or replacement tooling 6. Production following refurbishment or rearrangement of existing tooling or equipment When Submission is Required (cont.) 7. Production following any change in process or method of manufacture 8. Production from tooling and equipment transferred to a different plant location or from an additional plant location 9. Change of source for subcontracted parts, materials or services (.: heat treating, plating) When Submission is Required (cont.) 10. Product rereleased after the tooling has been inactive for volume production for twelve months or more 11. Following a customer request to suspend shipment due to a supplier quality concern Requirements for Part Approval The purpose of these requirements is to identify changes that might affect the direct customer or ultimate purchaser of the vehicle or ponent. Primary suppliers are responsible for subcontracted material and services. IF THERE IS ANY QUESTION CONCERNING THE NEED FOR PRODUCTION PART APPROVAL, CONTACT THE CUSTOMER PART APPROVAL ACTIVITY. Requirements for Part Approval (cont.) The following documents and items must be pleted by the supplier for each part when any of the situations in Section II, When Submission is Required, occur. Directi