【正文】
sthatdrivesshareholdervaluegrowth.Strategic dimensions that drives shareholder value growthl(1)CustomerSelectionl(2)Valuecapturel(3)Strategiccontroll(4)Scopel(5)Organizationalsystem(1) Customer SelectionItinvolveschoosingwhichsetsofcustomersholdthegreatestpotentialforlongtermprofitgrowth.Thechoiceshouldchangeasvaluemigratestoanewcustomersetornewsegments.(2) Value captureValuecapturedescribeshowthepanygetsrewardedforthevaluecreatesforitscustomers.Ratherthanrelyingonvaluecapturedlargelythroughproductsalesandservicefees,progressive,valuebuildingfirmsemployanextensiverepertoirethatincludesfinancing,ancillaryproducts,solutions,andlicensing.(3) Strategic controlStrategiccontrolreferstoapany’sabilitytoprotectitsprofitstream.Itanswersthequestion,“whyshould(must)acustomerbuyfromme?”Therearemanytypesofstrategiccontrolpoints,includingbrand,atwoyearproductdevelopmentlead,controlofthevaluechain,andownershipofadefactoindustrystandard.(4) ScopeScopeinvolveschoosingcriticalactivitiesandproductandserviceofferings.Thekeyquestionhereis“whatactivitiesdoIneedtoperformtoremaincustomerrelevant,togeneratehighprofits,andtomaintainstrategiccontrol?”(5) Organizational systemOrganizationalsystemareinternalcapabilitiesrequiredfortranslatingthefourelementsaboveintomarketplacesuccess.ConclusionLearnbyheart,decisionmadeineachofthefivedimensionsaffectchoicesintheotherdimensions.Socraftingasuccessfulbusinessdesignrequiresthatallthepartsworkinharmonyandaremutuallyreinforcing.The End