【正文】 t LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 人工視頻通話 您好，距離您最近的營(yíng)業(yè)廳位于路號(hào)，您可以先 … ，然后再 … 可視化之前 …… 之后 …… 您好，我已經(jīng)把該營(yíng)業(yè)廳的位臵發(fā)送到您的手機(jī)上，注意周邊標(biāo)志性建筑有大廈 … TO:13******* 公司福田營(yíng)業(yè)廳地址：深圳市福田區(qū)新洲十一街萬基商務(wù)大廈首層，x 視頻人工服務(wù)，視頻畫面切換，客戶感知準(zhǔn)確、直觀、形象 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :2022pt Bullets level 25: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 互聯(lián)網(wǎng)視頻 ?通過話務(wù)員的微笑服務(wù)，客戶滿意度得到提升 ?通過了解客戶表情變化，話務(wù)員提供更貼心的服務(wù) ?… 豐富了互聯(lián)網(wǎng)接觸渠道應(yīng)用 ,如點(diǎn)擊視頻通話、視頻座席交談等 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :2022pt Bullets level 25: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. ?集中管理帶來維護(hù)成本下降。 ?對(duì)客戶端設(shè)備性能要求低，有很強(qiáng)的移動(dòng)性。 ?客戶端到服務(wù)器間只傳遞映像變化，傳輸帶寬占用小，且安全性更高。 員工滿意度提升－居家座席 屏幕變化映像通過網(wǎng)絡(luò)傳送到客戶端設(shè)備 鼠標(biāo)點(diǎn)擊和鍵盤信息傳遞到服務(wù)器端 客戶端 NC服務(wù)器 愛心媽媽 ：方便孕期員工上班 夜班值班 ：方便夜班員工上班 人性化管理 座席靈活部署 ：不受辦公場(chǎng)地限制 座席資源整合 ：座席資源快速整合 快速容量擴(kuò)展 關(guān)鍵人員外出 ：隨時(shí)處理業(yè)務(wù) 客戶經(jīng)理支援 ：隨時(shí)隨地支撐 移動(dòng)辦公 災(zāi)害應(yīng)急 ：災(zāi)害天氣話務(wù)支援 話務(wù)高峰應(yīng)急 ：輪休人員緊急支援 應(yīng)急支援 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :2022pt Bullets level 25: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 虛擬呼叫中心 Agents Inspect, report, manage… SCE VXML 物理呼叫中心系統(tǒng) Agents Inspect, report, manage… SCE VXML 邏輯呼叫中心 邏輯呼叫中心 以一個(gè)共享的資源平臺(tái)，可虛擬出多套呼叫中心系統(tǒng)，以租用的方式，實(shí)現(xiàn)可運(yùn)營(yíng) 不同的 (虛擬呼叫中心 )可擁有獨(dú)立的呼叫接入碼 可擁有獨(dú)立的配置、監(jiān)控、質(zhì)檢、報(bào)表 之間相互獨(dú)立，互不影響 屬于的資源是受控的 管理員可以遠(yuǎn)程進(jìn)行的管理 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :2022pt Bullets level 25: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 基于網(wǎng)絡(luò)多媒體業(yè)務(wù)方案 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :2022pt Bullets level 25: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 靈活的坐席部署方式 (企業(yè)專線遠(yuǎn)端座席群 ) 核心交換機(jī)1 UAP SBC IP Core CTI服務(wù)器 核心交換機(jī) 2 呼叫中心平臺(tái) 專網(wǎng) 企業(yè) DB Intra 企業(yè)專線遠(yuǎn)端座席群 AGW Firewall 數(shù)據(jù)流 媒體流 100/1000M網(wǎng)絡(luò) 企業(yè)專線遠(yuǎn)端坐席群適用遠(yuǎn)程較多坐席 ,并提供坐席場(chǎng)地的模式 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :2022pt Bullets level 25: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note th