【正文】 tive Measures Establishment of Corporate Psychological Crisis Intervention System Introduction: Frequent crisises of modern society expose enterprises to pressure from all sides. Emergency disposal capability is the most obvious index to testify the management capability of an enterprise. With intense petition among enterprises and public awareness of consumer rights rising today, managers must enhance their sense of crisis, master emergency disposal quickly and effectively and conduct wise crisis public relations to win the hearts of customers and the masses. Otherwise, organization with tryyourluck mentality or indifferent attitudes will pay a high price! Course Outline 1, The concept of crisis and crisis intervention 2, The main purpose and principles of psychological crisis intervention 3, Six steps of psychological crisis intervention 4, Case studies of crisis public relations 5, Classroom training and interactive session 陳玨老師簡介： 國家心理咨詢師，國際EAP協(xié)會(huì)注冊EAP咨詢師，深圳市心理咨詢師專業(yè)委員會(huì) 委員，爸媽在線心理咨詢股份有限公司廣東省中心EAP專家 有著專業(yè)的心理學(xué)知識和豐富的咨詢督導(dǎo)經(jīng)驗(yàn)，此外她還擁有十幾年的大型企業(yè)管理工作經(jīng)驗(yàn)，歷經(jīng)多種人生經(jīng)歷，深厚的心理學(xué)知識、多年的經(jīng)營管理經(jīng)驗(yàn)和豐富的社會(huì)閱歷造就了自己獨(dú)特的理念和方式，專注于心理學(xué)與企業(yè)管理的結(jié)合，是難得一見的既有精深的理論基礎(chǔ)，又有切實(shí)可行的實(shí)操經(jīng)驗(yàn)的培訓(xùn)咨詢專家。 多年來在心理咨詢與治療、壓力管理與情緒控制、婚姻情感及親子關(guān)系咨詢、自我探索以及生涯規(guī)劃等方面都有著深入的研究，從而得到了政府機(jī)構(gòu)和多家企業(yè)的高度評價(jià)和認(rèn)可。Introduction of Chen Yu: National Counselor, International Association of Registered EAP EAP counselor, , Shenzhen City Professional Counselors Committee, Ba amp。 Ma Online Counseling Corp. Guangdong Center EAP Expert. Psychology has a professional knowledge and rich experience in counseling supervision, in addition she also has 10 years experience of management in large enterprises. Various life experiences, profound knowledge of psychology, many years of management and social experience have improved her own unique ideas and methods, focusing on the bination of psychology and business management. She is a training consultant with profound theoretical background and experience of practical operation. She has studied and gained great recognition of government authorities and enterprises in psychological counseling and treatment, stress management, emotional control, marital and parentchild relationship counseling, selfexploration and career planning.主題演講：日本的精神衛(wèi)生與EAP應(yīng)用主要內(nèi)容：1）日中兩國員工精神健康狀態(tài)之對比（老輩員工與年輕員工的心理韌性差異）2）EAP在日本企業(yè)的案例應(yīng)用及分析3）企業(yè)員工精神健康診斷與離職預(yù)防系統(tǒng)SMART介紹１ MENTAL HEALTH IN JAPAN2　EAP　IN　JAPAN① MARKET ② EMPLOYEE ASSISTANCE PROGRAM SERVICES③ PSYCHOTHERAPY ISSUE3 SMART?。⊿ELFRATED QUESTIONNAIRE TO ASSESS THE RISK OF MENTAL DISORDERS）　　主講人介紹: MOTHISA　NARA 奈良 元壽l SMART PROGRAM SUPERVISOR OF SHANGHAI YISHEE EAPl EXECUTIVE OFFICER of ARMG JAPAN．l PRESIDENT　OF　 FORESIGHT　PSYCHOLOGY　RESEARCH　INSTITUTE　l LECTURER AT WASEDA UNIVERSITY l MASTER　OF　COUNSELING　at　UNIVERSITY　OF 　TSUKUBAl MASTER OF MANAGEMENT　AT　NORTHWESTERN　UNIVERSITY　KELLOGG　SCHOOL OF MANAGEMENT（MBA）l BACHELOR　OF　LAW　AT WASEDA UNIVERSITY. 著有: Entrepreneurship and Case Studies (Nikkei BP Publishing 1994)l Sending Out Entrepreneurs (Nikkei Newspaper 1995)l Cognitive Therapy with Ten Steps (Diamond Publishing 2001)奈良先生的中國助理, 朱廣力：全國人才專業(yè)能力測評辦公室EAP咨詢師上海認(rèn)證培訓(xùn)中心 主任/ESTEAP高級講師，上海益西企業(yè)心理援助 首席EAP咨詢顧問，NLP簡快治療師/婚姻家庭治療師/職業(yè)規(guī)劃師，中國EAP聯(lián)盟理事/專家委員會(huì)EAP專家，催眠與意象治療師/心理學(xué)培訓(xùn)師，國家注冊心理咨詢師/心理學(xué)碩士，員工壓力預(yù)防與對策系統(tǒng)培訓(xùn)師，美國供應(yīng)鏈管理協(xié)會(huì)注冊管理師Chinese assistant of Mr. Nara, Zhu Guangli:NationalProfessional Competency Assessment Office, EAP Consultant Shanghai Certification amp。Training Centre Director / ESTEAP Senior Lecturer, Shanghai CetEAP Counseling amp。 Consulting International Co. Chief EAP Consultant, NLP therapist Jane Express / Marriage and Family Therapist / Professional Planner, EAP Alliance of China Director / Expert Committee EAP Expert, Hypnosis and Imagery Therapist / Psychology Trainer, National Registered Psychologist / Master of Psychology, Staff Stress Prevention and Countermeasures System Trainer, Council of Supply Chain Management Professionals (CSCMP) of the United States Registered Manager.10 / 10