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hairs on the ground floor. There should be special entry for people for the blind. 2. Toilets. There should be special toilets for the disabled. The bathrooms and toilets should have doorways wide enough for a wheelchair, doors that are easy to open and close, and handholds that the disabled can easily use. 3. Telephones should be easy for a person in a wheelchair to reach. Generally speaking, a supermarket is so big that it is difficult for one, especially one in a wheelchair to find what one needs. So telephones should be easy to reach for a person in a wheelchair so that he can call the staff for help. 4. Shelves. When people design the shelves, the disabled should be taken into consideration. Safety should e first. Thank you for reading my letter. I hope you will consider my suggestions. Disabled people should have the same opportunity as ablebodied people to enjoy the supermarket and they should be able to do so with dignity. It is very important to use various forms of technology which can assist individuals with various types of disabilities to increase their mobility and independence. I am sure if you design it with good access for the disabled, the supermarket will attract more customers and people will speak highly of your design. Yours sincerely, Sunlei Thank you for listening!