【正文】 reboot 3. Connect to the serial port. 4. From the mand line,type the following mand: config 5. Follow the prompts to configure the system with an IP address. 6. Copy the UCS archive file to the system. 7. Set the hostname of the system to match the hostname of the system on which the UCS archive was created, by typing the following mand: 8. hostname hostname Important: If you do not set the hostname to match the original hostname, the configuration restoration will fail. 9. Restore the configuration from the UCS archive, by typing the following mand, replacing filename with the name of your UCS archive file: bigpipe config install filename Important: If you are restoring the backup on a different device than the system on which the backup was created, such as an RMA system, the configuration load will fail with a license error, and a load error similar to the following will be displayed: b config install /var/local/ucs/ Installing full configuration on host Saving active configuration... Creating UCS for config save request... Dec 8 12:00:00 bigip1 mcpd[2395]: 01070608:0: License is not operational (expired or digital signature does not match contents). Loading the new /config/ failed. 01080023:3: Error return while getting reply from mcpd: 0x1070370, 01070370:3: Failover (redundant mode) is not licensed. After updating your license, run loaddb local /config/ 10. If you are running BIGIP version software on a 1500, 3400, 6400, 6800, or 8400 hardware platform, type the following mand to verify that the new or replaced SSH keys from the UCS file are synchronized between the BIGIP and the SCCP: sccp 11. Reboot the system, by typing the following mand: rebootIf you installed this system on the same device on which the backup was created, after the system reboots, it will load the restored configuration。 however, if you restored the backup on a different device, and received the errors noted in step 9, then perform steps 12 and 13: 12. Relicense the system. 13. Finish loading the information by typing the following mand: loaddb local /config/第6章 技術(shù)支持相關(guān)問題. 尋求F5技術(shù)支持時，要提供哪些信息與資料？一般來說，如果要尋求F5的技術(shù)支持(不論是F5第三方技術(shù)支持中心或F5全球技術(shù)支持中心)，都要準(zhǔn)備以下信息： 產(chǎn)品序列號(在BIGIP機(jī)架安裝耳朵的邊上以F5開頭的字串)，產(chǎn)品序列號是判斷設(shè)備是否在服務(wù)有效期內(nèi)； Qkview輸出文件：里面包含了BIGIP的配置信息及日志信息。如果是雙機(jī)，則兩臺機(jī)器的qkview輸出文件都需要提供； 故障描述； 網(wǎng)絡(luò)拓?fù)浼癐P地址說明； 如果必要，還需要提供TCPDUMP的抓包文件，并指出數(shù)據(jù)包異常現(xiàn)象； 如條件允許，對技術(shù)支持人員開放遠(yuǎn)程訪問權(quán)限。. 如何獲得更多關(guān)于F5產(chǎn)品的技術(shù)支持資料、如何查找故障處理辦法？登陸，只需簡單注冊一下即可下載F5產(chǎn)品的用戶手冊、并可以用提問的方法查找問題的答案。其中常用的F5 BIGIP用戶手冊可以從，例如BIGIP網(wǎng)絡(luò)與系統(tǒng)管理指南“BIGIP Network and System Management Guide” ，BIGIP流量管理解決方法指南“Solutions Guide for BIGIP Traffic Management Systems” 。. 如果BIGIP系統(tǒng)損壞(非硬件故障)，如何重裝系統(tǒng)？需要通過網(wǎng)絡(luò)重裝系統(tǒng)，安裝方法請參考“”Reinstalling system software from a network boot server。. BIGIP發(fā)生硬件故障以后的更換流程？是否客戶提出更換申報客戶將損壞產(chǎn)品提交付F5的代理商客戶更換申報得到確認(rèn)代理商交付到 AQSIQ海關(guān)清關(guān)代理商將壞件交付F5原廠F5將新的替換產(chǎn)品送出海關(guān)清關(guān)交付到代理商替換產(chǎn)品交付到客戶. 如何進(jìn)入單用戶模式Solution ID: SOL4178 Booting BIGIP in single user modeSometimes it is necessary to boot the BIGIP system into singleuser mode to fix operating system issues, such as filesystem or root password issues. To boot the BIGIP system into singleuser mode, perform the following steps:Note: To perform the following steps, you must be local to the BIGIP system with a console connection. 1. Connect a terminal to the BIGIP serial console port. (Speed of Serial is 19200)2. Reboot the BIGIP system.在重啟運(yùn)程中，會顯示一個Grub的系統(tǒng)引導(dǎo)菜單，并進(jìn)入倒計數(shù)While booting, the BIGIP system will display the GRUB menu and will countdown before continuing the boot process.3. Before the countdown expires, press the ^ and v keys (SHIFT, 6, v) to select the boot image. 在倒計數(shù)完成之前，用向上向下箭頭選擇相應(yīng)的引導(dǎo)文件。如果只有一個引導(dǎo)文件，則不需要選擇。如果有多個引導(dǎo)文件，一般用缺省的引導(dǎo)文件即可。Note: Only one boot image will be available unless you have installed multiple boot images.4. Press the e key to edit the boot 。5. A new menu screen displays.6. Press the ^ or v keys (SHIFT, 6, v) to select the line that begins with kernel /boot/vmlinuz. 用向下箭頭或(SHIFT, 6, v)定位到kernel /boo/vmlinuz的那一行7. Press the e key. 按E鍵進(jìn)入引導(dǎo)選項編輯界面。8. Add the word single to the end of the kernel /boot/vmlinuz /boot/vmlinuz那一行的末尾加上single(single前應(yīng)有一個空格).For example:kernel /boot/vmlinuz single9. Press the Enter 。10. Press the b key to boot the system using the modified You have now booted the system in singleuser mode. When you are finished using singleuser mode, type exit or reboot to return the BIGIP system to normal operating ?？梢杂胑xit或reboot命令退出單用戶模式重新進(jìn)入正式模式。. 如何重置root與web admin密碼Solution ID: SOL3350 Changing account passwords for the mand line and Configuration utilityHow do I recover a lost or forgotten root password?Changing Root and Support PasswordsTo reset a lost or forgotten root or support password, perform the following steps:1. Boot the system into singleuser mode. Note: For specific instructions, refer to SOL4178: How do I boot BIGIP into singleuser mode?2. Type the following mands: mount apasswd accountFor example:passwd root3. When prompted, enter a new password.4. Type exit or reboot to return to the normal operating mode. After the system reboots, you should be able to log in using the new password.Changing an Administrative Account PasswordNote: If you have not lost the password, but want to change it, F5 Networks remends that you do so using the Configuration utility. Changing the admin password from the mand line will result in passwords that are different on each BIGIP in a redundant pair, which will prevent configuration synchronization from working correctly. For specific instructions about how to change a Configuration utility admin password, refer to the Managing User Accounts chapter of the BIGIP Systems Management Guide.To reset a lost Configuration utility admin account password