【正文】 ain about... ② My name is...I am a...I venture to write you a letter about... ③ The focus of the plaint is... 結(jié)束用語(yǔ) ① I think it’s high time you realized... ② We know that you are not generally careless， but we would like your assurance that this will not happen again. ③ I must warn you that unless you do something about the situation I will be forced to take legal action. ④ To be frank， I am not prepared to put up with the situation any more.事務(wù)信件的客套語(yǔ)The Opening paragraphThank you for your letter of … I was glad to receive your letter of…In your letter of… you enquire about…In reply to your letter…I am writing to you…We have received your letter of May 5,I am writing to inquire…We were very happy to learn from your letter of May 5 that…Thank you for / with reference to / Further to / In reply to your letter of / dated…I am writing to enquire about../ to confirm that…/ to apologize for/about… / in reply to your… / with reference to…The Closing paragraphI hope to hear from you…I look forward to our next meeting. / your answer / your early reply.I am looking forward to hearing from you soon.I thank you for your …I look forward /am looking forward to hearing from you soon.I do hope I am not giving you too much trouble.I would greatly appreciate an early reply.If you have any further questions, please contact me on…I look forward to hearing from you soon. / in due course. / in the near future.I am hoping for / would appreciate your speedy/prompt/early reply as we…I shall not act / will wait until I hear from you. / have received your…We would like your views on the possibility of…I would be happy if you would send me… as soon as possible.We thank you in anticipation of your help.Letter of Inquiry or RequestI am writing to enquire about…I am interested in your…I would be very grateful if you could send me….I would like further information about…I am very / most/ extremely/particularly interested in your…I am writing because…/on account of…/at the suggestion of…We wonder if you could help / advise / send us… / let us have…The …h(huán)as given us your address and has advised us to…Your pany has been remended to us by …Could you (possibly) / Would you please / Would it be possible for you to send me…/ let me know whether.. / consider supplying us with…Please quote your best price and state your…I would like you to.. / to order… from your pany.I would be happy/ grateful if you would/could send me..We would appreciate your sending us…Letter of ApologyI am writing to apologize for / about…This was due to…Unfortunately, we have been unable to…I am sorry for any inconvenience this has caused.I can assure you that we will…Letter of ComplaintI am writing to plain about…I am not satisfied with…I must therefore insist that…I recently ordered/purchased from you ....Thank you for your.., which arrived yesterday. UnfortunatelyHaving spoken to the pany secretary I decided to write it about ....I am writing / because .... / to draw your attention to.../ on account of .... /on the subject of ....I feel something ought to be done/said about ....I am afraid that I am forced to write to you about ....I am sure you will appreciate the annoyance and frustration of..I find it awful/appalling/quite distressing that ...I am writing to plain about..I can no longer tolerate/bear/put up with..Letters of Application:IntroductionIn today39。s newspaper I noticed your advertisement for ....Through ...., I have learned that you are hiring ....It has e to my attention that the position of... is now open.I would like to apply for / to be considered as a candidate for the job /post / position / scholarship advertised in ... / (that) I saw advertised in .../ I have just seen in the ....I am interested in/seeking a challenging position in your firm.Motivation and expectationsIf my application is successful, I should/would like to ....If such experience would be valuable to your office, I ....I wish to bee involved in ....I am available for a personal interview if you are interested in my application.I would appreciate an interview at your convenience.Qualifications and experienceI feel I am well qualified (to.../for... ) for the following reasons.I have had experience of . ... / done… before, / studied therefore I may have the ability you are looking for.Along with my education, I have had job experience which ....My interest and skill in... contribute to my qualification for this job.You will see from my resume that I have had both training and experience in the field of ....Though I have never done .... I am well aware of ....EnclosureI have enclosed / attached a copy of my resume for your consideration.I am enclosing my resume to provide further details about my experience. / to give details of my responsibilities in that job.I have enclosed a copy of my curriculum vitae and will gladly provide any further information you may require.The enclosed resume will give you the details and scope of my previous experience.常用書信的正規(guī)格式發(fā)信人地址Addresser’s address日期Date18 August 2004 / August 18, 2004.收信人地址Addressee’s address稱呼 salutationBegin your letter with an appropriate salutation“Dear(name)” if you know the person’s name“Dear Sir/Madam” if you don’t know the person’s name“Dear Sirs” if you are writing to an organization正文Body Divide your letter clearly into paragraphs. Put each separate idea in a separate paragraph.Use linking words to connect ideas.結(jié)束客套語(yǔ)Complimentary closeMake sure you finish with an appropriate closing sentenceYours sincerely after “Dear (name)”Yours faithfully after “Dear Sir/Madam” and “Dear Sirs”署名SignatureABC RulesAccurate Brief Clear Five “C”sClear, plete, concise, courteous, correct.Golden Rules YOU attitudePut yourself in your reader’s shoes. Think about you