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er firmB. produce technical manuals for themC. show them how to improve their own manualsD. help them move into new markets( ) 15. The writer’s purpose in writing this article is ______. A. to remend the process of benchmarkingB. to criticize the firms that do not carry out benchmarkingC. to give information about benchmarkingD. to explain why benchmarking does not suit every firm.Part V完成對(duì)話 (Conversation Completion) (10 points in all, 1 points for each)Directions: Choose from the twelve choices below the correct phrase or sentence to fill the ten gaps in the conversation and write the corresponding letter in the brackets.這部分是一段商務(wù)場(chǎng)景對(duì)話,其中有10個(gè)句子空缺,對(duì)話后面有12個(gè)選項(xiàng);要求應(yīng)試者從12個(gè)選項(xiàng)中選出正確的答案填到對(duì)話中對(duì)應(yīng)的位置。如:1 ( ) 2 ( ) 3( ) 4 ( ) 5( ) 6 ( ) 7 ( ) 8( ) 9 ( ) 10( ) A. I’m assuming you’re dealing with thatB. I’ve got all thatC. We sell that in rolls of fifty metresD. They’re a new customer at Campfield Retail Park E. So I’ll put down sixty thenF. And you’ll need the product nameG. I’ll give you a reference first H. no discount to begin withI. Should I put the normal thirty days payment termsJ. I’ve just visited a pany and I need a quotation to go in the post to them tonightK. I’ll prepare thatL. No E at the end Jill: Hello. Jill speaking.Robert: Jill, it’s Robert. ________1________. Can you do one?Jill: Sure. If you give the details …Robert: OK, ________2________. XB28double36.Jill: Right. And who’s the quotation for?Robert: Johnston Ltd. ________3________.Jill: Is that JOHNSTONE ?Robert: ________4________.Jill: Right. And what is the quote for?Robert: The white patterned cotton.Jill: ________5________.Robert: Well, they want three thousand metres altogether.Jill: ________6________.Robert: Fine. ________7________. It’s Cascade, CASCADE.Jill: Oh yes, I know. ________8________?Robert: Well, they actually wanted sixty days credit, but as they’re new customers, I’ve insisted on twentyone. We can review it later.Jill: Ok, fine. And, er, ________9________?Robert: They originally wanted thirty per cent but we promised on seventeen even though it’s more than the fifteen we usually offerI think they could be a good account to win.Jill: Yes.Robert: So it should be five thousand, seven hundred and fourteen pounds altogether to pay.Jill: Right, ________10________. I’ll make sure …Part VI商函寫(xiě)作1 (Business Writing1) (10 points) 這部分要求應(yīng)試者根據(jù)所給信息,用英文撰寫(xiě)一封50詞左右的便條、電子郵件、備忘錄、傳真等。如:Directions: Read the and Leslie’s note. Use them to write an EMAIL to Sandy. Write 4050 words.Leslie, Don’t forget Mike’s going to Paris the day after tomorrow and we need to arrange a meeting to discuss our marketing strategies. Can you call him before he goes?SandyTo Dol Call Mike re: meeting – When? Mon. .l Thank Sandy for reminder and check if she can e.Part VII商函寫(xiě)作2 (Business Writing2) (15 points)這部分要求應(yīng)試者根據(jù)所給信息,用英文撰寫(xiě)一封80詞左右的商務(wù)信函、報(bào)告、提案等。如:Directions: Read the letter from a salesperson enquiring about the transport and acmodation arrangements for a conference you have organized.Dear Paul,I am writing to confirm my attendance at this year’s sales conference from 24th to 27th October.I will be arriving in 24th and would like to stay until the 28th so that I can do some sightseeing. Could you possibly reserve me an extra night in the same hotel? I would also be very grateful if you could remend some places for me to visit in my free time.I look forward to hearing from you.ElenaWrite a REPLY of 7080 words:l agreeing to make the hotel booking。l explaining that she will have to pay for the extra night。l asking her for her flight details。l suggesting places for her to visit.19