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rn. Although she does not need to pay tax in the current month, she has to pay a certain amount of fine because she has exceeded the prescribed time limit for filing a tax return. Don’t pay taxes. Why should you pay a fine? The old aunt didn’t understand. She thought that the tax bureau was charging indiscriminately and harming the taxpayers. A lot of noise, coupled with some unknown taxpayers, added fuel to the fire, which made the tax service hall in the tax period a pot of porridge. ”Auntie, e on, don’t just stand, your legs are sore! Come and sit over here At this time, a concerned greeting and a cup of fragrant hot tea, like a warm wind of civilization, gently dispelled the anxiety of the tax service department. The tax cadre asked his aunt to sit on the sofa in the rest area with a smile, and sat down beside him with a copy of the tax administration law, Take out a pen and paper, while describing the terms and regulations patiently and carefully explained to the aunt, while playing a home routine with the aunt, your words and my words seem to be friends and relatives in the heart to heart talks, so that the original confusion and opposition melting ice and snow, into the invisible. Aunt happily paid the fine and left the tax service hall with a smile. Patient guidance and civilized service quietly resolve the contradiction between law enforcement and service, stimulate the sincerity and trust between people, and let us see and feel the extraordinary beauty of life. Sincere service, return is respect and trust。 Advocating civilization creates harmony and harmony. A small matter, let us know how to do a qualified tax workers. Since the launch of the cultural creation activities, every staff member of the State Taxation Bureau of XX district has taken “be urgent to the taxpayers, think what the taxpayers think” as their motto, and paid attention to service in law enforcement, and carried forward the new trend of civilization in service. We have opened the “online tax” system, so that taxpayers can easily handle taxes without leaving home。 We launched the “mobile SMS service” platform, which enables taxpayers to understand tax related matters more quickly and timely。 We have carried out “open government affairs”, “first asking responsibility system” and “l(fā)imit on mitment” to standardize the tax service from the system。 We have set up a tax service unit to provide special services for taxpayers. During the tax publicity month, we set up stalls, provided free tax law consultation, and enthusiastically answered tax related questions。 During the tax period, the staff of the tax office worked overtime and forgot to eat and sleep to handle tax related matters for taxpayers. When faced with the censure of taxpayers, we are more introspective and believe that understanding and trust are the ties between people。 When encountering the praise of taxpayers, we will s