酒店英語：禮賓部常用英語(編輯修改稿)
2025-10-07 00:00 本頁面
【文章內(nèi)容簡介】 tap , you can use it to fetch your luggage , please take it afternoon you ing here to fetch your luggage ? sign your name here , wait a moment , you checked 2 pieces of luggage althgether , are these your luggage ? , where can I sent your luggage to ? , wele to our hotle next time!Enjoy your time!第三篇：酒店禮賓部常用英語(最全版)酒店禮賓部常用英語匯編酒店禮賓部常用英語匯編重要詞匯: 禮賓部 Concierge 行李生 Bell man 門童 Doorman 行李 Luggage 行李架 Luggage rack 行李存放處 Luggage Depository 行李車 Baggage trolley 司機(jī) Driver 電梯 Elevator 洗手間 Toilet常用詞匯: 五星級酒店 Fivestar hotel 前廳部Front office department 總臺 Front desk 總機(jī) Operator 游泳池 Swimming pool中餐廳 Chinese restaurant 大堂吧 Lobby lounge 桑拿 Sauna會議室 Meeting room 停車場 Parking lot 總經(jīng)理 General manager 大堂副理 機(jī)場 Airport火車站 Railway station 商場 Shopping center 超市 Super market 小費 Tip 雨傘 Umbrella接機(jī)服務(wù) Pickup service 行李寄存 Check baggage 叫早服務(wù) Morning call 自助早餐 Buffet breakfast 往前直走 Straight on 商務(wù)中心 Business center 經(jīng)理 Manager 西餐廳 Western restaurant Assistant manager [AM]酒店禮賓部常用英語匯編ll help you with your luggage ，請致電6849，我們將馬上幫您運(yùn)送行李。 I know your room number? / What39。s your room number, please? 您能告訴我您的房間號嗎? I have a look at your room card? 我可以看一下您的房卡嗎? you mind if I put your luggage at here? 我把您的行李放在這里好嗎? sign your name 。 you like me to call a taxi for you? 你需要我為你叫一輛出租車嗎? you want a taxi? 需要出租車嗎? 20 minutes by texi from here to 。39。m sorry to have kept you waiting./Sorry to have kept you 。 you tell me your phone number? 您能告訴我您的電話號碼嗎? you, please./ You first, 。 way, 。 there anything else I can do for you? 您還有什么事要我做嗎? see what your 。’ll send the luggage up by another 。酒店禮賓部常用英語匯編How long would you like to stay? 請問您要逗留多久？ How many tickets would you like to buy? 請問您要買幾張票？4． 在提供建議協(xié)助、征求意見時，可使用 Shall I ~ 或 Would you like me to do ~? Shall I draw the curtains? 請問需要我把窗簾拉上嗎？ Shall I draw you a map? 請問要我為您畫一張地圖嗎？ Shall I make the reservation for you? 請問要我為您安排預(yù)約嗎？二、招呼語Good morning.(用于中午以前)Good afternoon.(用于中午至下午六點以前)Good evening.(用于下午六點過后)Good morning, you checkingout? 早上好，先生，請問您要退房嗎？Good afternoon, to XXX ，先生，歡迎光臨XXX酒店Good evening, I help you? 晚上好，先生，請問我能為您服務(wù)嗎？三、回答 I see, ，先生。Certainly, ，先生。酒店禮賓部常用英語匯編Have a nice 。Please enjoy your stay 祝您住宿愉快。We hope to see you again 。Thank you for staying with 。8．當(dāng)客人的英語難以理解時。面對客人的疑問，不要只是一味地傻笑，或是一直說 Yes。如果聽不懂時，要向客人提出疑問，或是先向?qū)Ψ秸f“Just a moment, please.”, 然后請求他人協(xié)助。Pardon? 對不起？（你能重復(fù)一遍嗎？）Pardon me? 對不起？（你能重復(fù)一遍嗎？）Sorry? 對不起？（你能重復(fù)一遍嗎？）Could you repeat that, please? 請您重復(fù)一遍好嗎？情景對話一、在門口迎接客人Doorman[D]: Good evening, sir and madam．Wele to our hotel．門童[D]：晚上好。歡迎光臨！Mr Smith[S]： G
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