【文章內容簡介】 ...................................................................................117 測試計劃 ................................................................................................................................................................117 測試設計與測試案例 ............................................................................................................................................117 系統(tǒng)測試實施 ........................................................................................................................................................117 測試工作暫停、停止、啟動的條件 ....................................................................................................................117 系統(tǒng)測試報告 ........................................................................................................................................................118 應用系統(tǒng)初始化 ....................................................................................................................................................118 試運行 ....................................................................................................................................................................118 項目實施計劃 ................................................................................................................................................................119 項目實施路線圖 ............................................................................................................................................................119 類似項目經(jīng)驗 ................................................................................................................................................................1237 項目組織結構 ...............................................................................................................................................................123 項目組織構架 ............................................................................................................................................................123 項目組人員名單及職責 ............................................................................................................................................124 主要人員簡歷 ............................................................................................................................................................1248 培訓及后續(xù)咨詢及保修維護能力 .................................................................................................................................146 培訓與知識轉移 ............................................................................................................................................................146 培訓總則 ................................................................................................................................................................146 培訓內容與課程 ....................................................................................................................................................146 培訓課程計劃表 ....................................................................................................................................................147 售后服務體系 ................................................................................................................................................................147 普元 BPS 解決方案的實施保障 ............................................................................................................................147 保修期限 ................................................................................................................................................................152 技術支持及故障響應 ............................................................................................................................................152 保障措施 ................................................................................................................................................................152 現(xiàn)場協(xié)助 ................................................................................................................................................................152 分發(fā) PTF 和微代碼 ................................................................................................................................................153 廠商支持 ................................................................................................................................................................153 廠商維護承諾 ........................................................................................................................................................153 預防性維護計劃 ....................................................................................................................................................153 贈送服務 ................................................................................................................................................................154 系統(tǒng)備件 ................................................................................................................................................................154 支持及維護范圍 ....................................................................................................................................................154 支持及維護內容 ....................................................................................................................................................154 建立完善的工程和維護檔案 ................................................................................................................................1569 交付成果和驗收 ...........................................................................................................................................................15610 附錄 ..............................................................................................................................................