【正文】 .............................................................................................118 項(xiàng)目實(shí)施計(jì)劃 ................................................................................................................................................................119 項(xiàng)目實(shí)施路線圖 ............................................................................................................................................................119 類似項(xiàng)目經(jīng)驗(yàn) ................................................................................................................................................................1237 項(xiàng)目組織結(jié)構(gòu) ...............................................................................................................................................................123 項(xiàng)目組織構(gòu)架 ............................................................................................................................................................123 項(xiàng)目組人員名單及職責(zé) ............................................................................................................................................124 主要人員簡歷 ............................................................................................................................................................1248 培訓(xùn)及后續(xù)咨詢及保修維護(hù)能力 .................................................................................................................................146 培訓(xùn)與知識轉(zhuǎn)移 ............................................................................................................................................................146 培訓(xùn)總則 ................................................................................................................................................................146 培訓(xùn)內(nèi)容與課程 ....................................................................................................................................................146 培訓(xùn)課程計(jì)劃表 ....................................................................................................................................................147 售后服務(wù)體系 ................................................................................................................................................................147 普元 BPS 解決方案的實(shí)施保障 ............................................................................................................................147 保修期限 ................................................................................................................................................................152 技術(shù)支持及故障響應(yīng) ............................................................................................................................................152 保障措施 ................................................................................................................................................................152 現(xiàn)場協(xié)助 ................................................................................................................................................................152 分發(fā) PTF 和微代碼 ................................................................................................................................................153 廠商支持 ................................................................................................................................................................153 廠商維護(hù)承諾 ........................................................................................................................................................153 預(yù)防性維護(hù)計(jì)劃 ....................................................................................................................................................153 贈送服務(wù) ................................................................................................................................................................154 系統(tǒng)備件 ................................................................................................................................................................154 支持及維護(hù)范圍 ....................................................................................................................................................154 支持及維護(hù)內(nèi)容 ....................................................................................................................................................154 建立完善的工程和維護(hù)檔案 ................................................................................................................................1569 交付成果和驗(yàn)收 ...........................................................................................................................................................15610 附錄 ..........................................................................................................................................................................157 風(fēng)險(xiǎn)及對策 ....................................................................................................................................................................157 相關(guān)產(chǎn)品資質(zhì)說明 ........................................................................................................................................................157 關(guān)于普元 BPM 系統(tǒng)的相關(guān)答疑 ...................................................................................................................................157 普元 BPS 應(yīng)用案例 ........................................................................................................................................................163 XXXX 公司簡介 ...............................................................................................................................................................181 普元公司簡介 ................................................................................................................................................................1951 總述中國市場是目前世界上變化最快、增長最快的市場。 建設(shè)目標(biāo)本次中金所辦公信息系統(tǒng)項(xiàng)目，擬在一個比較成熟的辦公系統(tǒng)平臺產(chǎn)品基礎(chǔ)上，