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n reach customers, according to the text, through retail outlets, hire purchase, mail order and online sales.{T。 F}參考答案:子問題 1:T。 子問題 2:T。 子問題 3:F。 子問題 4:F。 子問題 5:F題目7:We sell insurance cover, the ______ you pay will depend on the cover you require.: fee。 fare。 charge參考答案:charge題目8:Businesses can use free samples to build rapport and ______ customers ______ products orservices.: engage…to…。 engage…in…。 engage…for…參考答案:engage…to…題目9:閱讀下面的文章,根據(jù)文章內(nèi)容給題目選擇正確的答案?! ard sell and soft sell are important business terms and useful strategies for sales staff to know and understand. Both of them can work. The effect depends on the type of customers and the type of products. A hard sell is a kind of more direct and forceful sales tactics. The sales person just keeps explaining how good the product is, why people should buy it and even how the prices might increase if the consumer walks off. A soft sell is a different approach. The sales person tries to build trust with consumers. He doesn’t put pressure on them to buy things, just r