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988 Thomas Group, Inc. All Rights Reserved. 8 Baseline, Theoretical and Entitlement Multiplier 3 Theoretical 2 Baseline 1 Entitlement 4 Cycle Time ?Perfect World ?Lot size of 1 ?No Queue ?No setups ?No down time ?Dedicated Resources ?Historical best ?Competition’s best ?Best of similar process in other industries ?Historical performance level ?Factor applied to theoretical to estimate entitlement ?Generally 2 to 3x for a production or linear process ?Generally 2 to 10x for a nonproduction or nonlinear process ?Translation from unobtainable perfect world to real world PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 9 Crossfunctional teamwork requires empowered people working together toward a mon objective R