【文章內(nèi)容簡介】
us of B2C businesses.This paper studies the optimization problem of B2C emerce logistics process. Firstly,the paper introduces the concepts of emerce and the background, and then described the status, B2C logistics industry, the problems and development trends. Through the basic process analysis method,we focuses on the B2C business model and logistics processes. Finally, according to the three key business process of B2C enterprise logistics, we puts forward corresponding optimization strategy and attention points. By continuous optimization, we shorten the logistics link distance and improve the work efficiency and customer service levels, and reduce unnecessary operation cost. By doing this, we enhanced the market petition ability and laid a foundation for enterprises strategy implementation.Keywords: B2C Emerce;logistics operations;optimization目 錄摘 要 ............................................................................................................................. I Abstract ........................................................................................................................ II 目 錄 .......................................................................................................................... III前 言 ............................................................................................................................. 2第1章B2C電子商務(wù)概述 .......................................................................................... 3 3........................................................................................... 3............................................................................... 4................................................................................... 5 B2C電子商務(wù)概述