【正文】 the characteristics of tour guide service?導(dǎo)游服務(wù)的特點(diǎn)？ 1)Strong independence。2)Don?t pay too much attention to children and make other tourists feel slighted。3)The people who haven?t civil conduct ability and whose civil conduct are restricted有限的。 should he/she pay attention to when the guide explain? 導(dǎo)游講解中應(yīng)該注意那些問題？The explanation should vary with each individual。 2)Fix on the start time with the driver。1蘇州古城建于何年？有何特點(diǎn)？1蘇州的人文精神是什么？1蘇幫菜舉例。1倒影樓里面兩邊有什么？上面寫的是什么？畫了誰？ 蘇州園林里面有哪些著名的鴛鴦廳？2鄭板橋是什么人？哪個(gè)朝代的？2拜文揖沈之齋，為什么是“拜文”不拜其他人？2長(zhǎng)廊的作用？水廊的作用？2考官說卅六鴛鴦館不是體現(xiàn)男尊女卑的一個(gè)建筑，在蘇州鴛鴦是指什么？2試背《莊子?人世間》中剩下幾句。王羲之哪個(gè)朝代的？1劍池里面到底有沒有闔閭墓？1虎丘二仙亭上對(duì)聯(lián)“夢(mèng)里說夢(mèng)原非夢(mèng)”的下聯(lián)，并說明它的意思。1解釋一下《楓橋夜泊》這首詩。 2)Do well the reception work。 3)Confirm the reservations of meals。ndl]涼鞋。 2)Excellent moral and quality。 2)Daily life service。4)Takes the proof materials to the tourism administration to apply for the guide certificate.  with the group travel, which characteristics does the free independent travel 散客have?1)The travel plan and schedule for the free independent travel can be arranged by the free independent traveler himself, but for the group travel, these are generally arranged by the travel service or the related service agency ahead of time。導(dǎo)游內(nèi)容的高知識(shí)化； 2)Scientific guide measure。 is the guide language in broad sense?什么是廣義的導(dǎo)游語言？1)Oral language。2)Make sure that no luggage has been lost or leave the luggage to the porter and have the luggage sent to the hotel。 should a tour guide do when taking disabled or handicapped tourists? 在接待殘疾游客時(shí)，導(dǎo)游員應(yīng)該注意哪些問題？1)Make careful preparations for the disabled instance, prepare a wheelchair。 ?t have a boat ride on his/her own。mel?nk?li]（憂郁的） which aspects should the tour guide instruct the tourist correctly to view the scenery and enjoy the beauty? 1)Transmitting the correct aesthetic[i:s39。2)The tour guide hasn?t arrived at the meeting place ahead of time according to the ruled time。3)The content the tourist is interested in。the steady（穩(wěn)重的）style。2)With the document from the travel service, passport and group visa, he/she has to go to the local Authorized Public Security Bureau and go through some formalities for separating his/her visa from the group visa and extending his/her visa。 2)Answer their questions patiently。5)Try to gain the tourists? support and avoid conflict with the tour leader in a direct way. 為搞好與旅游團(tuán)領(lǐng)隊(duì)的關(guān)系，導(dǎo)游人員應(yīng)注意哪些問題？ 答：（1）尊重領(lǐng)隊(duì)，遇事與領(lǐng)隊(duì)多磋商；（2）關(guān)心領(lǐng)隊(duì)，零落了其他游客；（3）多給領(lǐng)隊(duì)榮譽(yù)，調(diào)動(dòng)領(lǐng)隊(duì)的積極性；（4）靈活應(yīng)對(duì)，掌握工作主動(dòng)權(quán)；（5）爭(zhēng)取游客支持，避免與領(lǐng)隊(duì)正面沖突。m230。 is the tourist?s psychological心理的status at the beginning of traveling?Seek for safety and newness.游客在旅游活動(dòng)不同階段的心理主要有哪些？ 答：（1）旅游初期階段：求安全心理、求新心理；（2）旅游中期階段：懶散心態(tài)、新全心理、群體心理；（3）旅游后期階段：忙于個(gè)人事務(wù)。4)Promote economic exchanges.導(dǎo)游服務(wù)的經(jīng)濟(jì)性主要體現(xiàn)在：（1）直接創(chuàng)收；(2）擴(kuò)大客源、間接創(chuàng)收；（3）促銷商品；（4）促進(jìn)經(jīng)濟(jì)交流。 5)Express best wishes（祝愿）.  are the four famous Buddhist mountains of China?1)Mount Putuo in Zhejiang Province。2)Thinking from the tourist?s angle, treating the tourist generously [d??n?r?sl?]（寬容）。pt] to get on or get off the coach when the tour group starts, es back, gets on or gets off the coach。 4)Introducing the hotel the tour group will stay at。 3)Organize and coordinate協(xié)調(diào) travel activities。印光法師是誰？有關(guān)四大天王的知識(shí)。蘇州現(xiàn)存橋梁最高的橋？蘇州古城建于什么年代？八門是哪八個(gè)？古城區(qū)面積？《平江圖》放在蘇州哪個(gè)博物館？位于蘇州什么位置？世界上第二大古城？1伍子胥是誰？1什么是雙棋盤格局？古城最高建筑應(yīng)為多高？1蘇州召開了第28屆世界遺產(chǎn)大會(huì)，是第一次在蘇州召開嗎？為什么選擇在蘇州，而不是北京、上海？1解釋“軋神仙”1蘇州除了有古典園林被列入世界遺產(chǎn)，還有什么？在什么時(shí)候被選入的？1蘇州的河道是由人工開鑿的，為什么要在蘇州開鑿河道？1蘇州三大名廊，建立時(shí)間？1廳堂與內(nèi)宅之間的那條巷子叫什么？1客人住的坐春望月樓與主人住的畹香樓為什么要分開？ 昆曲的時(shí)間？京劇的時(shí)間？2昆曲為什么是國(guó)劇？為什么人們知道的更多的是京?。?昆曲的鼻祖哪人？在他的家鄉(xiāng)另外一個(gè)名人是誰？2昆曲被聯(lián)合國(guó)評(píng)為什么？在哪一年？代表作有哪些？2新版的《牡丹亭》的制作人是誰？是哪里人？他爸是誰？2雙橋在哪？有何特色？名字？2海涌橋哪？什么時(shí)候造的？寶帶橋、江楓橋分別在哪里？在大運(yùn)河上的斜拉的橋是什么橋？2吳門橋在哪里？特色？2出家人為什么要用“施舍”？2十八羅漢坐像鑄于哪個(gè)朝代？五臺(tái)山是哪個(gè)菩薩講經(jīng)說法的地方？ 解釋《楓橋夜泊詩》，月落和夜半是否矛盾？為什么？霜是地上的，那為什么是霜滿天？3鐘樓里的鐘是什么質(zhì)地？鑄于何時(shí)？具體年代？3明清建筑有什么區(qū)別？明清家具有什么不同點(diǎn)？3卅六鴛鴦館除了屋面下的椽子能產(chǎn)生很好的音響效果外，還有什么能產(chǎn)生音響效果？3蘇州歷經(jīng)2500年，為什么至今在原來的版圖上巍然屹立？3碧螺春名字的由來？茶館文化與蘇州人的生活？茶分哪幾種？3解釋試劍石那首詩的含義？3為什么斷梁殿到現(xiàn)在沒有倒塌？3到拙政園門口之前，要對(duì)游客說些什么（注意點(diǎn)什么？比如集合時(shí)間）3拙政園中部有哪些佛教建筑？ 兩首詩的意境？4為什么文人寫意園出現(xiàn)在蘇州，而不在杭州，不在鎮(zhèn)江？4蘇州有2500多年的歷史，你對(duì)蘇州古城規(guī)劃有什么見解？對(duì)蘇州文化有什么影響？4蘇州古城內(nèi)，現(xiàn)在保存古城風(fēng)貌比較好的兩處地方是哪里？4一池三島的意義4中國(guó)主要產(chǎn)茶地？4虎丘塔偏離中心多遠(yuǎn)？?jī)纱涡拚侨绾涡薜?？具體哪年修的？4蘇州歷經(jīng)2500年，至今在原來的版圖上巍然屹立，它給蘇州帶來了哪些具體的好處？4張家港原名？張家港最有名企業(yè)？最有名景點(diǎn)？張家港精神？4過年為什么叫過“年”？豬頭三牲為什么要放豬？ 50、昆山名字的由來？5周莊為什么叫周莊？叫周莊至今已經(jīng)多少年了？為什么周迪功郎舍宅為寺，人們就要紀(jì)念他，改為周莊？5為什么蘇州人一有錢就造園林，北京人就不呢？5無錫園林和蘇州園林的區(qū)別？5蘇州人骨子里或蘇州園林用一個(gè)詞或一句話來描述？5哪位近現(xiàn)代昆曲藝術(shù)家和他父親，到哪個(gè)園林，哪個(gè)地方拍曲？有關(guān)聽昆曲的地方（園林）？5虎丘曲會(huì)延續(xù)幾年？說下昆曲與園林的關(guān)系？5昆曲為什么不是“靡靡之音”？（因?yàn)槔デ膭∧吭谒鑼懙那楣?jié)后都抨擊了社會(huì)現(xiàn)實(shí)）5昆曲為什么被稱為百戲之祖？顧堅(jiān)、魏良輔、梁辰漁是怎么把昆曲推向世界的？5一出戲救活一個(gè)劇種，是哪個(gè)劇種？一座橋救活一個(gè)古鎮(zhèn)是哪座橋？60、太平橋在哪里？同里的三橋是哪三橋？周莊有太平橋嗎？通貴橋在哪里？覓渡橋在哪里？ 6北寺塔建于什么時(shí)候？玄妙觀的主要宮殿的名稱？年代？6用一句話概括被錄入世界文化遺產(chǎn)名錄的九處園林中宋元明清的代表園林，并說出它的特點(diǎn)。網(wǎng)師園相關(guān)問題磚雕門樓上的兩個(gè)兜肚分別講的是什么時(shí)候的典故？對(duì)積善堂里的大鼓作個(gè)介紹（制作材料、時(shí)代、功能）。 many kinds of guides are there in terms of different duties? Please define them respectively(at least two types).按業(yè)務(wù)范圍可將導(dǎo)游人員分為那幾種類型并分別解釋（至少兩種）。 6)Get ready to meet the tourists.  should the guide do on the way after meeting the group?  1)Extending the wele speech。2)In the same time, should understand the above similar conditions of the place where the guests e from so as to make a contrast差異，對(duì)比 and municate more with the tourists。 3)Discuss and confirm the departure time。2)Express friendship and farewell feelings（惜別）。3)K, the depth and width of guiding knowledge.  are the functions of tour guide service in economy?  1)Make profit directly。(4)要求多。 3)Y= economy class。3)Give more honor to the tour leader and bring their positive factors into play。2)Check and get the airline tickets, the boarding cards and the baggage tags from the porter?s hand in them to the national guide or tour leader(if there is no national guide)。3)Ask them for their opinions and suggestions and let them know that their opinions and suggestions will help improve your work in the future。 aspects does the cultural character of tour guide?s