【正文】 7. Enjoy 愉快享受 1. Commit Yourself 專心投入 充分準備 Go through 7 steps every time you are preparing presentation, even the same presentation material. 不可自欺，更不可欺騙聽眾 充分準備是消除恐懼建立自信的最好辦法 有效簡報的秘訣：自信 2. Analyze Your Audience 分析聽眾 A. 分析聽眾的屬性 B. 了解聽眾需求 (needs)/興趣 (interests)及期望 (expectation) C. 掌握聽眾心理 D. 向聽眾闡明主題，并進一步引導聽眾接受你的訊息 /觀點 AUDIENCE ? A_udience Who are the members? How many will be at the event? ? U_nderstanding What is their knowledge about the topic you will be addressing? ? D_emographics What is their age, sex, educational background, etc.? ? I_nterest Why will they be at this event? Who asked them to be there? ? E_nvironment Where will I stand when I speak? Will everyone be able to see me? ? N_eeds What are the listener39。s the next step? ? Thank your audience ? Invite questions Closing (結(jié)尾語 ) 贊賞聽眾表現(xiàn) 引證名人名言 /事件例證 復述重點（三個重點讓聽眾帶回家） 建議后續(xù)可行方案 要求聽眾采取特定行動 ? Get their attention ? Last chance to convey the message ? Raise your audience to a high pitch, stop – sit down – quit! 4. Think Sight and Sound 視聽效果 Analyze the environment – 座位排列、照明設(shè)備 Voice – 音量、速度、音調(diào)、音質(zhì) Body Language – 注意你自己及聽眾的肢體語言 Eye contact – 注視聽眾 Appearance – 衣著、姿勢 Visual Aids – 視聽輔助器材的運用 走入觀眾席 – but not impact focus 與聽眾互動 – 技巧性提問 簡報時常見的問題與克服之道 ? 過快 ? 太慢或單調(diào) ? “這個，那個 ……” ? 表情嚴肅 ? 手放口袋 ? 手中緊抓東西 ? 手放后面 ? 抖腳 ? 目不視人 ? 手腳僵硬 ?練習分段暫停／提醒 ?熱誠／問問題說笑話 ?暫