【正文】 local/regional/global IT strategy or direction?23. What influence does IT organization have on defining the business requirements and direction? 信息技術(shù)部門在定義業(yè)務(wù)需求和發(fā)展方向時(shí)有著什么樣的影響？Who initiate the change? 誰發(fā)起的這些變革？Will you consider the local/regional/global IT strategy is mostly businessdriven or ITdriven?您覺得全球型，區(qū)域型和本地型的信息技術(shù)戰(zhàn)略是業(yè)務(wù)驅(qū)動(dòng)型還是信息技術(shù)驅(qū)動(dòng)型？IT influence:信息技術(shù)部門的影響： Change Initiator:變革發(fā)起者： Global全球型Regional區(qū)域型Local本地型Businessdriven業(yè)務(wù)驅(qū)動(dòng)ITdriven信息技術(shù)驅(qū)動(dòng)24. How’s the IT overall view for the past three years?在過去的三年中，信息技術(shù)部門的綜合情況如何？IT Budget信息技術(shù)部門的預(yù)算IT actual cost信息技術(shù)部門的實(shí)際成本IT Head Count信息技術(shù)部門人數(shù)Turnover Rate人員流失率Major investment area主要投資點(diǎn)20001997200119982002199925. How many applications are there in the entity? 公司中有多少種應(yīng)用程序？Please specify the application name, application type (customised/packaged/developed), function supported, system ，類型(用戶型/封裝型/開發(fā)型)，支持的功能以及系統(tǒng)要求。 Service levels defined and measured服務(wù)水平有所定義，并可以進(jìn)行評(píng)估 176。有否簽定過服務(wù)協(xié)議？Please describe the munication channels between IT organization and other user departments in terms of business needs, change request, application support and feedback channel. How do you describe the current relationship of IT organization with user departments? Is there a service agreement? 172。Change request變革需求172。 Service levels not defined未定義服務(wù)水平 Technical support integrated with business area集成了業(yè)務(wù)領(lǐng)域的技術(shù)支持 Mixed 混合型 (separate percentage?各自的百分比？______ ______ ______)27. Have the users strongly requested for an integrated and realtime applications?用戶是否極力要求擁有集成化和實(shí)時(shí)的應(yīng)用程序？168。 175。 176。35. What is (are) the major business requirement type, online transaction, batch, collaboration, integration, knowledge management, etc., from user departments? 用戶部門提出了哪些主要的業(yè)務(wù)需求，在線處理，批處理，協(xié)作，集成，知識(shí)管理等等？Does current IT infrastructure support these requirements? 目前信息技術(shù)部門的基礎(chǔ)設(shè)施可以滿足這些需求嗎？If yes, what kind of technologies are applied?若是，采用了哪些技術(shù)？Business Requirement業(yè)務(wù)需求User Department用戶部門IT Support?信息技術(shù)支持Technology技術(shù)(Mainframe, Client/Sever, NetCentric, Standalone…)Online transaction在線處理Batch批處理Collaboration協(xié)作Integration集成Knowledge Management知識(shí)管理36. How about the total transaction volume per month? 每月的總處理量是多少？Please specify by user 。若可能，請(qǐng)?zhí)峁┙M織結(jié)構(gòu)圖。Item Controller ProcedureFailure IT managerItem描述Controller控制負(fù)責(zé)人Procedure流程Failure系統(tǒng)故障IT manager信息技術(shù)部門經(jīng)理Xxx76. Are all procedures and policies documented? How is the procedure to maintain the documents?是否所有的流程和規(guī)定都有文檔記錄？請(qǐng)描述維護(hù)這些文檔的流程。 By system系統(tǒng)168。 173。172。 176。 NO否168。 On site visits only by customer/user request只在用戶提出請(qǐng)求時(shí)下現(xiàn)場(chǎng) 174。 173。 174。 175。 Joint setting of service standards與用戶聯(lián)合制定服務(wù)標(biāo)準(zhǔn) Batch批處理168。172。 173。 174。 By others其它 52. What’s the procedure to issue a development jobHow is a development project be initiated? Usually, who is the initiative of the development and who is responsible for the approval?Who initiate and who will take the responsibilities?開發(fā)項(xiàng)目是如何被發(fā)起的？誰是發(fā)起人，誰是負(fù)責(zé)人？Decision Maker決策者User Department用戶部門IT Department信息技術(shù)部門Job description工作描述Initiator發(fā)起者Approver決策者53. What kind of methodology is applied in the development process / testing process?在開發(fā)和測(cè)試過程中，采用了哪些方法論/軟件工程？Methodology/Software engineering方法論/軟件工程Development process開發(fā)過程Testing process測(cè)試過程54. Are there any global / regional / local standards to be applied onto the development? Who is responsible for the application of the standard?是否有全球型/區(qū)域型/本地型開發(fā)標(biāo)準(zhǔn)？誰負(fù)責(zé)在程序開發(fā)過程中定義這些標(biāo)準(zhǔn)？Development Standards開發(fā)標(biāo)準(zhǔn)Standards definer標(biāo)準(zhǔn)定義者Global全球型Regional區(qū)域型Local本地型55. Please describe the typical development environment in the entity. Are there any standard to follow?請(qǐng)描述公司中的典型開發(fā)環(huán)境。77. What kind of status reports are submitted to management?有哪些向管理層遞交的狀況報(bào)告？Report Name報(bào)告名Main Content主要內(nèi)容Frequency頻率Reviewer接受人78. What is the budget for the operation? Please list by ？Budget for預(yù)算200119971998200219992003Operation運(yùn)作Training培訓(xùn)License of Tools許可使用工具Thirdparty Support第三方支持Total 總額27 / 27。Development tools開發(fā)工具Test tools測(cè)試工具Functions功能