【正文】 don’t know how” MOC – “I need to get my people to quickly and thoroughly understand where we’re going and why we’re doing this, and get them to embrace the changes in technology, business process, or culture” ITSM – “The same problem just happens again and again, and it seems like that different person handles the problem in different way” 企業(yè) IT常見問題 (2) ? 企業(yè)系統(tǒng)混亂 ? 信息孤島現(xiàn)象嚴(yán)重 ? 系統(tǒng)的規(guī)范 , 開放還是專有系統(tǒng) ? ? 信息管理混亂 ? 企業(yè)信息安全隱患 ? 應(yīng)用系統(tǒng)的開發(fā)沒有章法 ? 企業(yè)的通信與網(wǎng)絡(luò)混亂 ? IT系統(tǒng)重復(fù)建設(shè) ? … … EITA Enterprise IT Architecture Aspects Development Architecture Technology Architecture Communications Architecture Applications Architecture Data Architecture Security Architecture Management Architecture People/Organization Technology Process/Procedures General Dependencies Between Subarchitectures Application: Application Types Underlying Structure Data: Data Categories Data Placement Security: Threats amp。 JIT ?Computing Paradigm Shift 全球市場策略 ?Free Trade/Elimination of Barriers ?Global Sourcing ?Mergers/Acquisitions/Alliances/Joint Ventures ?Demographic Shifts Present New Challenges 行業(yè)的發(fā)展 ?Shifting Power in the Value Chain ?Collapsing Channels ?Outsourcing ?Industry Convergence ?Pressure on Margins ?Mature, Saturated Domestic Markets ?Increasing Complexity of Products ?Rising Ramp。 Transformed BITA Technology Enabling Change B