【正文】 : Education ? From ? 1 Month (or less) ? To ? 2 Months ? Depends upon... ? Size of Operation/ Number of Trainees ? Customer Resource Availability ? Infor University Schedule ? 3rd Party Training Schedules ? Language ? …and ? Operational Educational Needs ? Current Competency ? Required Skills ? Number of Courses Required ? Technical Educational Needs ? New Technology ? Required Skills ? Current Competency ? Geographic Location Timeframe and Estimating Factors 企業(yè)通用業(yè)頻道 20 Copyright 169。 20202020 Infor Global Solutions Key Deliverables PHASE 5: Design amp。 20202020 Infor Global Solutions PHASE 7: Customer GoLive ? From ? 1 Month ? 1 Week Production Cutover and GoLive ? 23 Weeks Post GoLive support ? To ? 2 Months (or more) ? Depends upon... ? Physical Inventory ? Resource Availability ? Number and Complexity of FBRs ? …and ? System Integration Complexity ? Partner Involvement ? Customer Constraints ? Number of Sites ? Operational Complexity ? Customer Skill Level Timeframe and Estimating Factors 企業(yè)通用業(yè)頻道 46 Copyright 169。 20202020 Infor Global Solutions PHASE 9: PostImplementation Assessment ? Phase 9 Depends Upon the Following From Other Phases: ? ROI and Earned Value Release Plan (Phase 0) ? Benchmarks and Performance Metrics (Phase 3) Major Dependencies ? Phase 9 must be Scheduled during Phase 8 企業(yè)通用業(yè)頻道 57 Copyright 169。 20202020 Infor Global Solutions PHASE 6: Deployment ? Infor and Customer Project Managers ? Validate Change Management, IT and SitePreparation Deliverables ? Infor Technical, Integration and Operational Staff ? TrainTrainers and System Administrators ? Support User Acceptance Testing/ Resolve Issues ? Customer Operational and Technical Leads ? Train EndUsers ? Execute User Acceptance Test ? Infor and Customer Technical and Operational Staff ? Create and Configure Production and NonProduction Environments ? Conduct Operational Test Run (Optional) Resources 企業(yè)通用業(yè)頻道 42 Copyright 169。 Review Business Narrative and Provide Feedback ? Infor and Customer Operational Consultants/Leads ? Create FBRs and Revise Business Narrative ? Update Training Requirements and Create Translation Req. ? Infor and Customer Project Manager ? Revise Project Plan, Budget, and Scope Documents ? Infor Development Managers ? Estimate FBRs ? Create Development Plans ? Business Manager, Customer Sponsor, Executive Sponsor ? Review and Approve the Business Review Packet Resources 企業(yè)通用業(yè)頻道 31 Copyright 169。 20202020 Infor Global Solutions PHASE 1: Project Initiation ? Infor and Customer Project Managers ? Develop Implementation, Change Management, IT, and Site Preparation Plans ? Mobilize resources and set expectations ? Risk Management ? Project Kickoff ? Operational and Technical Leads (as needed) ? Initial Review of Project Scope and Project ? Assist in Planning ? Business Manager, Customer Sponsor, Executive Sponsor ? Commitment of Resources ? Review and Approval of Deliverables ? Project Kickoff Resources 企業(yè)通用業(yè)頻道 16 Copyright 169。 企業(yè)通用業(yè)頻道 Copyright 169。 20202020 Infor Global Solutions PHASE 2: Education Objective To determine education needs, attend education courses, and define a training program and plan. 企業(yè)通用業(yè)頻道 17 Copyright 169。 20202020 Infor Global Solutions Readiness Review Delivery To assess the readiness of the project team to proceed. This is based upon pleteness and quality of deliverables, approvals, anizational preparedness, resource availability, and executive approval of scope, budgets, timelines, objectives, approaches, roles/responsibilities and future deliverables. 企業(yè)通用業(yè)頻道 32 Copyright 169。 20202020 Infor Global Solutions Readiness Review Go Live To assess the readiness of the project team to proceed. This is based upon pleteness and quality of deliverables on the GoLive Checklist, approvals, anizational preparedness, resource availability, and executive approval of roles/responsibilities and future deliverables. 企業(yè)通用業(yè)頻道 43 Copyright 169。 20202020 Infor Global Solutions PHASE 9: PostImplementation Assessment ? Operational Consultant ? Perform Operational Performance Review ? Create Operational Improvement Remendations ? Infor and Customer Project Manager ? Perform Earned Value Assessment ? Define/Revise Future Earned Value Releases ? Create Value Improvement Remendations ? Document Lessons learned and Customer Feedback ? CoreTech DBA ? Perform Database and System Performance Review ? Define Future DB and System Performance Requirements and Impact ? Create Performance Enhancement Remendations Resources 。 20202020 Infor Global Solutions Key De