【正文】 At the promotion of the cooperation relations, the PGL established a high level of information technology systems to help manage and provide prehensive and effective information platform, warehousing, transportation and other key logistics information realtime online tracking, to realize the seamless convergence with electronic data to Procter Gamble Company, making both pany an effective workflow and information integration, and logistics more efficient, rationalized and systematized. 寶供嚴(yán)格和高質(zhì)量的物流服務(wù)，極大地降低了寶潔公司的物流成本，縮短訂單周期和運(yùn)輸時(shí)間，提高了寶潔公司的客戶服務(wù)水平；而寶潔公司促使寶供的物流服務(wù)水平不斷提升，成為當(dāng)今國內(nèi)領(lǐng)先的第三方物流企業(yè) 。寶潔公司為了節(jié)省運(yùn)輸成本，在公路運(yùn)輸之外，尋求鐵路解決方案，具有運(yùn)輸物流服務(wù)需求。該策略的遵循取決于公司找到自己的位置 。這反映了許多用戶所持續(xù)的關(guān)注的質(zhì)量，誠信（忠誠）和個(gè)人參與配送運(yùn)作的能力是其成功的最重要的因素。 Across most of continental Europe and also North America, the use of thirdparty distribution service providers has also now grown significantly. The Europe average is over 25 percent .The UK, at percent, has the highest proportion of contractedout operation. 內(nèi)部物流與第三方物流 InHouse versus Third Party 企業(yè)決定是否保留企業(yè)內(nèi)的配送操作，或者外包給第三方物流服務(wù)提供商有很多原因 There are many reasons why an anization decides whether to keep its distribution operation inhouse, or contract it out to a third party service provider. 以下是一些可以考慮的因素： The following are some of the factors that may be considered. 選擇第三方物流的原因 Reasons to choose a Third Party ●降低成本：訂立外包合同容易識(shí)別相關(guān)成本 To reduce costs: by contracting the operation out it is easier to identify associated costs ●集中企業(yè)內(nèi)部的核心競爭力的原因 The need to focus reasons on core petencies within the business ●缺乏倉儲(chǔ)設(shè)施 Lack of warehousing facilities ● 缺乏內(nèi)部專門知識(shí)的汽車業(yè)務(wù) Lack of internal expertise in vehicle operations ●優(yōu)化運(yùn)輸過程中使用的波峰和波谷交易模式的無力 The inability to optimize transport use during peaks and troughs in trading patterns ●避免法律責(zé)任 Avoidance of legal responsibilities ●在交付產(chǎn)品時(shí)需要提供更多的靈活性來提高對客戶的服務(wù)水平。 Need to raise levels of service to customers by offering more flexibility in delivering products 選擇內(nèi)部物流業(yè)務(wù)的原因 Reasons to choose an inhouse operation ● 對業(yè)務(wù)的所有領(lǐng)域保持完全控制 Retain plete control over all areas of the business ●保持成本控制：不需要將成本之上的利潤支付給第三方。 Cost, although extremely critical, es third, with the quality of people used the second most important. This reflects the continued concern for many users that it is the quality, mitment and ability of the personnel involved in any distribution operation that is paramount to its success 三、內(nèi)部物流和第三方物流 Inhouse versus Third Party 一個(gè)組織決定是否保留配送業(yè)務(wù)，或者外包給第三方服務(wù)提供商有很多原因 ,以下是一些可能要考慮的因素。 Deciding whether to keep the distribution inhouse or to use a third party provider,is a balance of 2 factors : how critical logistics is to the firm’ s success and how petent the firm is in managing the logistics function. The strategy to follow (as shown in Figure 30) depends on the position in which the pany finds itself. 一個(gè)公司 ,具有較高的客戶服務(wù)需求，物流成本在總成本中占很重要的比重，一批有能力的物流操作管理的主管人員可能會(huì)決定企業(yè)保持內(nèi)部配送。 作為日用產(chǎn)品生產(chǎn)商，寶潔公司的物流服務(wù)需求對響應(yīng)時(shí)間、服務(wù)可靠性以及質(zhì)量保護(hù)體系具有很高的要求。 Strict and high quality logistics services greatly reduced the Procter Gamble Company logistics cost, shorten the order cycle and the transportation time, improve the Procter Gamble Company customer service level。 Aiming at the demand for the logistics of the Procter Gamble Company, PGL make design and implementation of logistics management system, optimize business processes, integrate the logistics supply chain, use tailormade, integrated operation, personalized service mode to meet the individual needs of the Procter Gamble Company to improve the reliability of the logistics and reduce the total cost. 在雙方合作關(guān)系推動(dòng)下，寶供建立高水準(zhǔn)的信息技術(shù)系統(tǒng)以幫助管理和提供全面有效的信息平臺(tái)，實(shí)現(xiàn)倉儲(chǔ)、運(yùn)輸?shù)汝P(guān)鍵物流信息的實(shí)時(shí)網(wǎng)上跟蹤，實(shí)現(xiàn)與寶潔公司電子數(shù)據(jù)的無縫銜接，使寶潔公司和寶供作業(yè)流程與信息有效整合，從而使物流更加高效化、合理化、系統(tǒng)化。對于剛剛進(jìn)入中國市場的寶潔公司，產(chǎn)品能否及時(shí)、快速地運(yùn)送到全國各地是其能否迅速搶占中國市場的重要環(huán)節(jié)。Peters等人 ,1998年 ） 決定是否保持內(nèi)部配送或使用第三方提供商，需要平衡以下兩方面的因素：物流對于企業(yè)成功的重要性，企業(yè)在物流功能的管理上是否具備足夠的能力。 Surveys are undertaken on a regular basis to try to identify what the critical factors are in a user’s choice of