【正文】 sB. teachersC. mentorsD. role models有一些管理者他們對下屬培訓、建議、指導、鼓勵，他們是導師。3. Of the following, the one that would not be considered a chief objective most most benefits programs is A. reducing turnoverB. improving employee satisfactionC. “sidestepping” legal requirements for employee health and safetyD. Attracting and motivating employees下面哪一個不是大多數(shù)福利體系的主要目的：規(guī)避法律規(guī)定的員工健康和安全。10. The core job dimension that describes the degree to which a job has a substantial impact on the lives or work of other people is calledA. skill variety B. task identityC. task significanceD. autonomy能夠描述一個工作在多大程度上能影響其它人的工作生活質(zhì)量的核心工作緯度是：任務意義1C 2C 3B 4B 5D 6D 7D 8B 9D 10C1. Questions contained in structured job interviews should be based on A. job analysisB. job designC. job specializationD. job utilization包含于結構化的工作面試的問題是基于：工作分析。2. The performance evaluation approach which pares each employee with every other employee and rates each as either the superior or the weaker member of the pair is known as A. the paired parisonB. the individual rankingC. the group order rankingD. critical incidents有一種績效評估的方法，在這種方法里我們把某一個員工的績效和每一個其他人比較，能得出更好還是更差，這種方法稱為：配對比較法。3. Determining whether or not task performance is acceptable and studying the characteristics of individuals and groups that will be placed in the training environment are known as ______A. person analysisB. demographic analysisC. individual analysisD. group and individual analysis當我們判斷員工的任務表現(xiàn)是否能被接受，以及分析個人和團隊的特征是否能被放入培訓環(huán)境。2. A process in which individuals are evaluated as they participate in a series of situations that resemble what they might be called upon to handle on the job is known as a/anA. Management training seminarB. Executive development programC. Inbasket exerciseD. Assessment center讓員工參與到一些場景中，其中很多事與員工日后工作的內(nèi)容很相似，這種方法稱為：評價中心。4. The term used to refer to the language, religion, values and attitudes, politics, technology, education, and social organization of a nation isA、ritual environment B、General environmentC、Cultural environmentD、Task environment我們用來形容一個組織面對的語言、宗教、價值、態(tài)度、政治、技術教育、社會因素為：文化環(huán)境。2. Objectives acplished through job analysis include all of the following exceptA. establishing the jobrelatedness of selection requirementsB. determining the relative worth of a jobC. eliminating discrepancies between internal wage rates and market ratesD. proving criteria for evaluating the performance of an employee通過工作分析達到的目標不包括下面：減少內(nèi)外部薪酬水平的差距。g233。9. Cultural environment includes all of the following exceptA. education/human capitalB. values/ideologiesC. corporate structureD. religious beliefs文化環(huán)境包括下面所有的內(nèi)容，除了：企業(yè)結構10. Conducting job analysis is usually the primary responsibility of the A. job incumbentB. line supervisorsC. accounting departmentD. HR department實施工作分析通常是誰的責任：人力資源部1D 2A 3B 4B 5D 6D 7B 8A 9C 10D1. The placement of an employee in another job for which the duties, responsibilities, status, and remuneration are approximately equal to those of the previous job is known as a A. promotionB. transferC. lateral moveD. job rotation把員工放在另外一個崗位上，前后兩個崗位的職責、任務、地位、報酬都相似，我們稱之為：平調(diào)2. If employees’ pay is based not on the actual amount of time it takes them to plete a job but on a predetermined amount of time for pleting the job, which incentive plan are they working under?A. piecerate planB. standard hour planC. time division planD. pletion pay system. 如果某個員工的報酬不是根據(jù)其實際化在每個產(chǎn)品上的時間，而是根據(jù)預先規(guī)定時間上，這種激勵體系為：標準工時工資。9. Reengineering often requires that managers start from scratch in rethinking all of the following exceptA. how work should be doneB. how technology and people should interactC. how the entire organization should be structuredD. how organizations should pete業(yè)務流程再造，通常需要經(jīng)理們從腦子一片混亂開始，仔細思考一下內(nèi)容，除了一點：組織如何擊敗競爭對手。如果出現(xiàn)這種現(xiàn)象，我們稱評估者犯了暈輪效應的錯誤。這種分析稱為個人分析。3. If your primary objective for a performance appraisal is to give employees developmental feedback, which of the following appraisal methods should you use?A. trait methodB. results methodC. behavior methodD. attitudinal method如果你做績效評估的目的是給與員工提升的反饋，那么你應該使用下面哪種方法：基于行為的方法。5. Which of the following is not typical method of increasing the power of employees?A. job enlargementB. enrichmentC. standardizationD. relying on selfmanaged teams下面哪一個不是典型的增加員工權利的方法：標準化。3. Staffing the organization, designing jobs and teams, developing skillful employees, identifying approaches for improving employee performance, and other “HRM” issues are duties typically reserved forA. HR managersB. Line managersC. HR and line mangersD. Top executives為組織配備人員、設計工作和團隊、開發(fā)有技能的員工、找到提升員工績效的方法、以及其他的人力資源管理活動屬于：人力資源部和直線經(jīng)理的責任。1B 2B 3B 4B 5C 6D 7C 8C 9D 10D1. Executives or managers who coach, advise, and encourage employees of lesser rank are calledA. prot233。8. Wh