【正文】 有接受正規(guī)專業(yè)訓練的家政服務人員在服務過程中總是留有死角或是只負責要求的項目而對由此產(chǎn)生的其他問題不管不問。家政服務業(yè)在自身發(fā)展的同時，也提供了大量就業(yè)崗位，有效緩解了東勝區(qū)低文化層次務工人員的就業(yè)壓力，所創(chuàng)造的價值占全年經(jīng)濟總量的比重有了大幅度的提升。第三章 項目建設背景一、東勝區(qū)家政服務業(yè)總體情況東勝區(qū)家政服務業(yè)興起于上世紀90年代，隨著經(jīng)濟的快速發(fā)展和人民生活水平的提高，家政服務業(yè)的市場需求越來越大，呈現(xiàn)出供需兩旺的局面?，F(xiàn)在很多大學開辦了家政專業(yè)，很多地方專門開辦了家政中專學校，華面理工大學專門開設有家政研究生班。在上述四城市調(diào)查中，家政服務占全部社區(qū)服務需求的30%以上，也就是說，在社區(qū)1500萬個可能的就業(yè)機會中，有500多萬個家政服務的崗位。農(nóng)業(yè)的調(diào)整帶來農(nóng)村富余勞動力向城市的流動，制造業(yè)的升級換代促使一部分勞動力向第三產(chǎn)業(yè)轉(zhuǎn)移。第二章 項目建設必要性近年來，隨著我國經(jīng)濟的高速發(fā)展和家庭經(jīng)濟收入的不斷提高，人們在生活水平和生活質(zhì)量提高的同時，對社會服務的需求也在不斷加大。原始的家政從常住主人家中做家務活開始，現(xiàn)代生活方式的改變，使家政的職業(yè)內(nèi)容有了全新變化。公司經(jīng)理吳二維同志個人曾榮獲“內(nèi)蒙古自治區(qū)杰出進城務工青年帶頭人”、“優(yōu)秀青年志愿者”。lesson70Just one more thing, Mr Eames. Let us suppose that a child suddenly crosses the road in front of you. As soon as I tap on the window, I want the car to be stopped immediately.39。 There39。 I lied, 39。 I answered.39。39。Lesson66 Sweet as honey! 像蜜一樣甜！ of six pretty girls, he set off down the main street of the city riding a baby elephant called Jumbo. He, should have known that the police would never allow this sort of thing. A policeman approached Jimmy and told him he ought to have gone along a sidestreet as Jumbo was holding up the traffic. Though Jimmy agreed to go at once, Jumbo refused to move. Fifteen policemen had to push very hard to get him off the main street. The police had a difficult time, but they were most amused. 39。Lesson64 The Channel Tunnel 海峽隧道At a village fair, I decided to visit a fortuneteller called Madam Bellinsky. I went into her tent and she told me to sit down. After I had given her some money, she looked into a crystal ball and said: 39。Lesson54 Sticky fingers 粘糊的手指t need bookcases at all. You can sit here in your spare time and read the carpet!39。My friend, Herbert, has always been fat, but things got so bad recently that he decided to go on a diet. He began his diet a week ago. First of all, he wrote out a long list of all the foods which were forbidden. The list included most of the things Herbert loves: butter, potatoes, rice, beer, milk, chocolate, and sweets. Yesterday I paid him a visit. I rang the bell and was not surprised to see that Herbert was still as fat as ever. He led me into his room and hurriedly hid a large parcel under his desk. It was obvious that he was very embarrassed. When I asked him what he was doing, he smiled guiltily and then put the parcel on the desk. He explained that his diet was so strict that he had to reward himself occasionally. Then he showed me the contents of the parcel. It contained five large bars of chocolate and three bags of sweets! 39。 said the conductor suddenly.39。 You39。t know where it is.39。Lesson50 Taken for a ride 乘車兜風 but I don39。39。Oh dear,39。ll get off here.39。Lesson51 Reward for virtue 對美德的獎賞You don39。 has been invented and it has been used to detect gold which has been buried in the ground. The machine was used in a cave near the seashore whereit is saidpirates used to hide gold. The pirates would often bury gold in the cave and then fail to collect it. Armed with the new machine, a search party went he did not like it. She enjoyed herself making the assistant bring almost everything in the window before finally buying the dress she had first asked for.Lesson60 The future 卜算未來Firemen had been fighting the forest fire for nearly three weeks before they could get it under control. A short time before, great trees had covered the countryside for miles around. Now, smoke still rose up from the warm ground over the desolate hills. Winter was ing on and the hills threatened the surrounding villages with destruction, for heavy rain would not only wash away the soil but would cause serious floods as well. When the fire had at last been put out, the forest authorities ordered several tons of a special type of grassseed which would grow quickly. The seed was sprayed over the ground in huge quantities by aeroplanes. The planes had been planting seed for nearly a month when it began to rain. By then, however, in many places the grass had already taken root. In place of the great trees which had been growing there for centuries, patches of green had begun to appear in the blackened soil. guard of honour39。 No, not at all,39?！?Not at all,39。 he answered.39。I was being tested for a driving licence for the third time. I had been asked to drive in heavy traffic and had done so successfully. After having been instructed to drive out of town, I began to acquire confidence. Sure that I had passed, I was almost beginning to enjoy my test. The examiner must have been pleased with my performance, for he smiled and said, 39。百幫家政服務公司被鄂爾多斯市共青團東勝區(qū)委員會授予“青年文明號”，被內(nèi)蒙古電視臺《音樂時間》授予“特邀嘉賓單位”榮譽稱號，被共青團鄂爾多斯市委員會、鄂爾多斯市青年志愿者協(xié)會授予“學雷鋒先進集體”榮譽稱號。四、我國家政業(yè)總體情況家政業(yè)是家務勞動市場化、社會化的產(chǎn)物，它的產(chǎn)生順應社會發(fā)展的需求，適應經(jīng)濟增長特點，從第一、第二產(chǎn)業(yè)向第三產(chǎn)業(yè)趨勢發(fā)展轉(zhuǎn)變。六、經(jīng)濟效益分析項目建成運營后，預計年可實現(xiàn)收入300萬元，利潤145萬元，稅金30萬元。從產(chǎn)業(yè)結(jié)構(gòu)調(diào)整進程看，城市服務業(yè)是具有巨大潛力的就業(yè)新領域。我國超過60歲人口占總?cè)丝诘?0%，這是進入老齡化社會的標志；我國10歲以下人口占總?cè)丝诘?5%，兩者之和為35%，按城鄉(xiāng)人口3:7的比例計算，他們首先是需要得到社會、家庭或他人照顧的群體，這其中，隱含著對家政服務的巨大需求，同時不少現(xiàn)代的家庭已經(jīng)具備接受社會提供家政服務的能力和條件。近年來，家政業(yè)在我國蓬勃興起，2000年8月，國家勞動和社會保障部正式頒布了《家庭服務員國家職業(yè)標準》，使家政服務員正式成為了一個職業(yè)。家政服務業(yè)的市場需求將會越來越大，可以說是潛力巨大，前景廣闊。服務內(nèi)容日益擴展，由單純的家務服務發(fā)展到家居保潔、單位保潔、家教及工程清潔等多種門類。由于諸多原因，目前東勝區(qū)家政公司存在著工種和工人都不能滿足用戶需求的情況，例如，保姆、操持家務等基本的家政服務缺口較大，主要是家政服務公司不能提供用戶較為滿意的家政服務人員。三、東勝區(qū)家政服務業(yè)從業(yè)人員基本情況調(diào)查顯示，東勝區(qū)家政服務從業(yè)人員95%來自外來務工人員，他們的到來為東勝區(qū)提供了大量勞動力，但在一定程度上影響本地家政市場，90%的家政公司認為這部分人員引起了家政市場的無序價格競爭，同時也給家政公司帶來了一定的負面影響。持續(xù)工作年限在12年和2年以上的分別占7%和8%，但是也有部分家政從業(yè)人員談到他們經(jīng)常從一家公司跳到另一家，這部分人的工資一般是在500700元之間，對業(yè)務不是很熟練；同時外來人員的流動性很大，一般都是隨家屬的工作而動，他們的工作周期一般都是35個月，這種情況讓家政公司產(chǎn)生了很大的培訓成本，所以部分家政公司的培訓也只限于層面上，調(diào)查中這種情況占到了被調(diào)查公司的30%。創(chuàng)辦人能力層次不齊，缺乏管理經(jīng)驗，而雇用的管理人員又都是其親戚、關系密切的朋友等，文化程度不高，他們所具有的就是多年的社會經(jīng)驗，從來沒有接受任何管理培訓。勞動力供給渠道不暢，結(jié)構(gòu)性供需矛盾突出。隨著社會的日趨發(fā)展、人們生活節(jié)奏的加快，越來越多的家庭會逐漸地從瑣碎的家務勞動中脫離出來，取而代之的是分工細化的家政服務。擁有各類礦藏50多種，其中煤炭探明儲量1244億噸，約占全國的六分之一，是中國產(chǎn)煤第一地級市。節(jié)能減排取得階段性新成果，長期困擾地區(qū)發(fā)展和人民生活的污染狀況得到有效控制。東勝距內(nèi)蒙古自治區(qū)首府呼和浩特257公里，距首都北京800公里，城區(qū)距包頭機場80公里，距鄂爾多斯機場僅有15公里。東勝經(jīng)濟實力雄厚。品牌和人名有些地方非常相似，有些地方又有著不同。中央空調(diào)清洗服務，裝飾裝修服務，大型抽油煙機清洗服務，配送服務。需要媒體：電視，路牌。二、管理品牌的構(gòu)筑市場呼喚高質(zhì)量的家政服務隊伍，構(gòu)筑管理品牌，就要加強企業(yè)自身建設，不斷提高服務員的素質(zhì)，培養(yǎng)出一支職業(yè)化的家政服務隊伍。對所有新進家政人員進行崗前培訓，進行職業(yè)道德、法制觀念及服務常識的教育