【正文】 res of the four winds, the disadvantages of the style, scale behavior to a large scale investigation, overhaul, cleaning greatly. At the same time, respond to the concerns of the masses, safeguard the interests of the masses, pay attention to solve practical problems, solve the people around the unwholesome tendencies especially on eat, take the card, Yong lazy luxury, extravagance and waste fees, privileges and other issues, timely and effective, without any discount to solve, to improve the style of real implementation of the requirements of real to the grassroots, real let group Benefit the public.(a) focus on solving the four winds outstanding issuesThe central and provincial requirements, the county leadership and leading cadres of key performance concept is not correct, do not dare to play, to engage in image project, political project, a leadership guide, a set of ideas, orders and prohibitions, and a policy, there are countermeasures county. The units directly under the heavy focus on solving Yung lazy drag, buck passing skin, work is not implemented, the service is not active. The dynamic problem of law enforcement and supervision departments and window units, service industry mainly solve the door hard, ugly face, something difficult, and arbitrary charges, fines, levies, and breach of privilege, chinakayao, not the problem of law. The township, street The collar of leading bodies and leading cadres to solve key does nottheir own conditions to develop the correct road, the maximum to avoid investment risk, gain profit.(three) vigorously promote the brand. To establish brand awareness, awareness of the use of brand, brand value, brand acquisition performance, enhance the petitive strength. Concentrated manpower, careful planning, packaging and publicity of a number of unique, market influence and coverage of the brand, the implementation of key breakthroughs, to enhance the petitive strength, walking business road the petition of alienation and characteristics, the pursuit of stability and development of the market.(four) to promote the integration of resources. To further broaden their horizons, effective integration of resources within the group, the city resources, other industries and regional resources, mutual trust, mutual benefit, seeking winwin principle, in the framework of national policies and regulations, strict inspection and argumentation, legal consultation, examination and approval procedures, strict regulation of economic activities, attract injection the social investment to the industry group, to achieve leveraging the development, ensure that the value of stateowned assets.(five) to strengthen the construction management personnel. Strengthen the management of education and training of cadres and workers of the existing business, firmly establish the concept of the market, enhance the sense of crisis to adapt to market petition, the sense of urgency, improve the ability to respond to market petition, improve management and operation of the market. At the same time, according to the need of industrial development, vigorously the introduction of highquality management management personnel, and strive to build a highquality professional management team, hard work, and promote the entire workforce knowledge structure, age structure, structure optimization and upgrading ability, enhance core petitiveness, adapt to the need of market petition.(six) seriously study the policy for policy. Serious research about social support the development of cultural undertakings in the country and the XX policy, especially the policy of industrial development, financial investment policy, financial policy and tax policy, and actively seek policy, projects and funds, enterprise and industry group mission to promote leapfrog （2009 版餐廳服務(wù)組）夢(mèng)想箴言“請(qǐng)您就這樣大膽又堂而皇之地做夢(mèng)吧，因?yàn)榻裉斓膲?mèng)，就是明天的預(yù)言！”歡迎辭歡迎大家加入一個(gè)培養(yǎng)人才最快的公司 今天，真功夫不僅是一個(gè)生產(chǎn)營養(yǎng)食物的公司，更是一個(gè)生產(chǎn)人才的公司，一個(gè)培養(yǎng)人才最快的公司。s mass line educational practiceAccording to the central and provincial, municipal unified deployment, according to municipal Party mittee about carrying out the party39。歡迎大家加入一個(gè)快速增長(zhǎng)的行業(yè) 時(shí)勢(shì)造英雄！真功夫從創(chuàng)業(yè)至今，平均每年以超過 50%的速度發(fā)展——雖然離不開我們的努力，但行業(yè)發(fā)展的拉動(dòng)也是起關(guān)鍵作用的，中國餐飲業(yè)正以每年近 20%的速度 發(fā)展。真功夫餐飲管理有限公司董事長(zhǎng)兼總裁閱讀指南親愛的伙伴，歡迎您加入真功夫的大家庭！ 本員工手冊(cè)旨在幫助您了解新的工作環(huán)境，從而使您盡快與公司融為一體。這些基本制度與政策保 障了餐廳正常的營運(yùn)。凡事充滿熱情，全力以赴?！安回?fù)”何為“不負(fù)”？“不負(fù)”的第一層境界是——付出總有回報(bào)：真功夫相信付出總有回報(bào)。對(duì)員工有心：我們對(duì)上司與下屬的關(guān)系有新的認(rèn)識(shí)。真功夫的使命是豐富和發(fā)展人類的餐飲文化。 行為示范：216。于是小李主動(dòng)對(duì) 小王說：“小王，我現(xiàn)不忙，需要我?guī)兔?？”小王微笑地說：“太好了，謝謝你。216。行為示范：216。雖然組長(zhǎng)告訴他不要太心急。216。 真功夫創(chuàng)辦以來創(chuàng)建了中式快餐三大標(biāo)準(zhǔn)運(yùn)營體系——后勤生產(chǎn)標(biāo)準(zhǔn)化、烹制設(shè)備標(biāo)準(zhǔn)化、餐廳操作標(biāo)準(zhǔn)化。 真功夫營養(yǎng)美味的“米飯快餐”定位，受到眾多喜歡中式菜肴顧客的喜愛。大量 采用蒸制的烹調(diào)方法還可以保留食物的精華。 員工（People） 員工是公司最大的財(cái)富。同年 11 月 16 日，第一家“雙種子”蒸品餐 廳在東莞虎門鎮(zhèn)開業(yè)，這也是全球第一家實(shí)現(xiàn)“標(biāo)準(zhǔn)化”的中式快餐餐廳。第三章 認(rèn)識(shí)餐廳及您的工作31 餐廳簡(jiǎn)介餐廳分為生產(chǎn)區(qū)、服務(wù)區(qū)、貯存區(qū)、休息室、訓(xùn)練室和洗消區(qū)。 貯存區(qū)（雪房和干貨倉）：我們的冷凍貨品存放在大雪房，存放的溫度為18 攝 氏度；冷藏貨品存放在中雪房，存放溫度為 1－5 攝氏度。我們將顧客食用后的餐具 收集并傳輸至洗碗間。 考勤卡：我們使用考勤系統(tǒng)對(duì)您的工作時(shí)間進(jìn)行精確的計(jì)算，目的是便于為您 進(jìn)行結(jié)算工資/報(bào)酬。 彈性的工作時(shí)間：在公司里工作，時(shí)間可以進(jìn)行靈活的調(diào)配，以滿足公司營運(yùn) 及您個(gè)人的需求。餐廳的工作排班表規(guī)定餐廳管理組在工作日的四天前公布，您必須按工作排班 表的安排按時(shí)上班，除非您得到經(jīng)理的批準(zhǔn)。員工手冊(cè)（2009 版餐廳服務(wù)組）根據(jù)當(dāng)?shù)卣块T的規(guī)定，您可能還需要提供戶口本、暫住證及其他資料。 發(fā)放工作物品：勞動(dòng)合同簽署完畢后，餐廳經(jīng)理將為您發(fā)放工作物品。如果您有疑問，餐廳經(jīng)理將予以解答。522 二次簡(jiǎn)介為了幫助您對(duì)員工手冊(cè)的內(nèi)容和工作標(biāo)準(zhǔn)進(jìn)行鞏固和溫習(xí)，進(jìn)一步掌握重要的政策 和制度，在您入職一個(gè)月內(nèi)，餐廳經(jīng)理將為您進(jìn)行二次簡(jiǎn)介。 四個(gè)基礎(chǔ)技巧：在入職后的第一個(gè)月內(nèi)，您需要完成四個(gè)基礎(chǔ)技巧的學(xué)習(xí)，它 們分別是食品安全與清潔消毒、安全與保全、團(tuán)隊(duì)合作和卓越服務(wù)。216。您通 過該崗位的《崗位鑒定表》鑒定后才可以讓您單獨(dú)操作。員工工資在每月 15 日前通過銀行轉(zhuǎn)賬形式發(fā)放。62 加班和特殊時(shí)段津貼服務(wù)組月薪員工實(shí)行標(biāo)準(zhǔn)工時(shí)制，每周工作 5 天，每天工作 8 小時(shí)。24 小時(shí)營業(yè)的餐廳，在 0：00~06：00 工作的員工，享有夜班津貼。 工資：?jiǎn)T工幫鋪期間，工資不發(fā)生變化。長(zhǎng)期調(diào)動(dòng)時(shí)間為 3 個(gè)月（不含）以上。216。員工辭職應(yīng)將制服清洗干凈，交還餐廳，由餐廳消毒后入庫存。 年假：?jiǎn)T工累計(jì)工齡不滿 20 年的，年休假 10 天；已滿 20 年的，年休假 15 天。 病假：?jiǎn)T工因患病或非因工負(fù)傷，需要停止工作進(jìn)行醫(yī)療時(shí)，必須持有效病假條（鎮(zhèn)級(jí)醫(yī)院含鎮(zhèn)級(jí)以上醫(yī)院證明）休假，可享有的醫(yī)療期時(shí)間按照國家及各地政府 規(guī)定的標(biāo)準(zhǔn)執(zhí)行。以上規(guī)定如與當(dāng)?shù)卣?guī)定不符的， 以當(dāng)?shù)卣?guī)定為準(zhǔn)。216。陪產(chǎn)假按連續(xù)日計(jì)算，陪產(chǎn)假應(yīng)在小孩出生后 3 個(gè)月 內(nèi)一次休完，如員工逾期仍沒有提出陪產(chǎn)假的休假申請(qǐng)，視為自動(dòng)放棄。 停工治療期一般不超過 12 個(gè)月。 企業(yè)內(nèi)刊：《真功夫報(bào)》是人力資源中心發(fā)行的針對(duì)全公司所有員工的一份內(nèi) 部報(bào)刊，僅供真功夫內(nèi)部員工閱讀。216。216。216。4) 如事態(tài)嚴(yán)重，市場(chǎng)人力資源部會(huì)進(jìn)行專門調(diào)查和處理；如果事態(tài)十分嚴(yán)重，市 場(chǎng)人力資源部門將向人力資源中心呈報(bào)，并在人力資源中心的協(xié)助下進(jìn)行專項(xiàng)調(diào)查，必 要時(shí)會(huì)同調(diào)查部進(jìn)行調(diào)查。 涉及公司外部人員（如供應(yīng)商、合作單位等）的違反職業(yè)操守的違紀(jì)違法行為。公司每年度均會(huì)組織員工滿意