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mage is projected for our hotel. Stand up as they are brought to your table, smile, shake their hand and wele them. Thank them for their time today. c. Explain that this is a screening interview and as such, will be short and take 510 minutes. Explain that at the end of this, the hotel will be getting in touch with all candidates over the next 3 weeks either by telephone or letter. d. Briefly introduce the Hotel and give the candidate information about the hotel and the pany, the job related roles and responsibilities, working conditions, benefits and opportunities for advancement. See attached Fact Sheet. e. Be Professional at all times. For consistency, use the attached “Screening Form” during the WalkIn Interview. Do not stray and ask any discriminatory or non job related questions. f. If you do not speak the home language and are having trouble municating, ask for assistance in translation. g. End the meeting on a warm note advising the candidate that the hotel will be in contact with every candidate over the ing period either by letter or through telephone. Do not offer, promise a position to any candidate. State “Thank you for your time today. As you can see we have had many applicants apply with us and we now need to shortlist, then there will be other rounds of interviewing, reference checks and health checks to conduct. It sounds like a lengthy process but we will make it as short as possible. You will hear from the hotel either through telephone or letter over the next two – three weeks. Thank you again for your time today”. If you are asked “how did I do?”. Simply reply “I’m sure you did well however as I have mentioned we have had many candidates to shortlist and we must first go through all the steps first. Thankyou for your time and you will hear from us soon.” h. Ensure sufficient “Reserved” candidates are kept for further review. Candidate Candidate obtain application form from Runner in Foyer Candidate fill in form and wait in Assembly Area to see Screener Runner Foyer Runner bring candidate to queue in Screening Room Screener Candidate meet Screener in Screening Room Prepare reject letter by Postscreening processing support Successful? No Yes Runner Screening Room Runner bring candidate to queue in correct Interviewing Room Runner thank candidate for ing and show them the way out Interviewer Candidate meet Interviewer in Interviewing Room Prepare reject letter by Postscreening processing support Successful? No Yes Runner Interviewing Room Runner thank candidate for ing and show them the way out WALKIN INTERVIEW WORKFLOW REFERENCE CHECKING DETAILS (Two reference checks to be pleted ) Name of referee:_______________________________ Name of referee:_______________________________ Relationship to applicant:________________________ Relationship to applicant:________________________ Period known:_________________________________ Period known:_________________________________ Company name:_______________________________ Company name:_______________________________ Referee39。B outlets). We will be offering the best facilities! The best services! We will be the best hotel! As such we are looking for the best associates!! Do you think any are here? (hopefully get one or two respond yes, if not ask again?) Absolutely!! I think so as well!!! Well now that you know a little bit about us, we would now like to learn a little bit about you. Can you please turn to the person next to you and spend the next 5 minutes or so, finding out about them. (Flipchart) We want to know their name. Where they have worked? Their hobbies? Their Favourite Colour. We will then ask you to introduce them to the room in English. If you feel that you cannot do this, just speak to one of the team members around the room and we will anize something else for you. (At 5 minutes – make sure that you tell them to change over – make sure through this period that if anyone looks distressed that you go over and see how they are coping. If they are not coping, tell them they do not have to participate in this exercise they can participate in the team exercises later) Facilitator and Department Head go first. Okay time is up. We will start to get to know each other a little better now with our introductions. I will go first with my new friend. Before I start though, how do you think you will feel when you are up here? (answers include nervous, scared). I agree, I am a bit nervous but that is okay! So what do you think we want from our audience? Yes! We would like all of us to show respect for our new friends by turning off our mobiles, listening attentively and not talking so that when we e up here they will do the same for us. Commence Introductions. Then break the teams into groups of 10. And introduce the desert storm exercise. Ask each group to e to consensus on the most important through to least important survival items. When time is up, ask a member of each group to read the list of items in order. (No explanations please just the list). There will be different lists. Introduce a member of the team to give the ‘expert’s opinions’ and the explanations. Thank you all for ing. That concludes today?s group interview. We hope that you learnt a little bit about us and we learnt a little bit about you. Please take the telephone number on the way and make sure to ring Human