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er to give the interlocutor the opportunity to expand. Illustrative dialogue A. Well, I live in a flat in a rather poor part of town. B. Poor part of town…? A. Yes, it39。t feel that they39。 look at the person who is speaking to you, you can39。t finish sentences for the speaker. Remain quiet until you39。t take it any less seriously but if it39。s work: John: Come in and take a seat, Mary. This won39。t realize you were talking. John: That39。t make you realize where you39。re speaking the words you choose, and say them in rehearsal until you have a gut feeling for the essence of your message. Use your visuals as a road map, if possible. Using graphic images or bullet points, rely on your visuals to keep you on track. Visuals should not serve as a script, but rather as a series of trigger points that generate discourse. Keep your notes nearby. Make sure they39。t say simply yes or no. That way, you get more time to think as Marilyn speaks. If you39。 Some of you may know about our research program. 大家可能知道我們研究的項(xiàng)目。 Today, I‘d like to show you a way to cut costs. 今天,我想給大家展示一種減少成本的新方法。ll think you39。s like when a plane hits an air pocketyour intestines throb in your brainpan. You39。t want to intrude on a private conversation。ve e to the conclusion that your work39。re ing from. People don39。ll also need to value that feedback and the person who gave it to you. Never shoot the messenger. Outline your understanding. Once the person is finished speaking, reiterate what you believe to be the main ideas, issues, etc. State them simply and, if possible, try to rank them from most important to least. At each step, ask the 中國最龐大的下載資料庫 (整理 . 版權(quán)歸原作者所有 ) 第 8 頁 共 53 頁 speaker if you39。ll save time. By doing it right the first time, there won39。re defensive you may miss critical information. Don39。re frightened to go out alone? A. Well, yes because we hear of attacks and muggings. That39。no39。ll move on Interrupting 中斷 I39。ve understood the question you want to know about Evading Questions 回避問題 That39。s the explanation for this?/What are the implications of these findings? (Change of focus) What that tells us is/What I39。ve been invited to give this talk/ presentation / lecture because I have done research in / I have a special interest in / my experience is in Introduction of Topic 話題介紹 In my presentation/talk/lecture today I shall be dealing with The subject of my today is What I39。t worry because all the information is in your handout Asking Questions 詢問問題 Direct questions/openended: What/why/how/where/when Closed questions : Do you/did you Delicate questions: I was wondering if/ could I ask you/ would you mind telling me/if it39。s not really for me to say/I39。s move on to/that pletes my analysis of/so, now we are going to Reformulations 總結(jié) If I might just go over that again/so, in summary/ just to remind you of the key facts/the main points/ the advantages of/my main arguments were Closing 結(jié)束 Thank you for listening to me today I hope you have found my presentation useful Thank you for your attention ? Questioning Techniques 提問技巧 Reasons for asking questions: To obtain information To find out the opinions of other people To ask other people to contribute ideas To find out the reasons behind events To seek confirmation The status of the questioner The questioner may have an official need to ask questions workrole, legal power, etc., or the questioner may have an entirely personal curiosity to satisfy. If the role is official, the questioner needs to choose the questioning style with care in order to produce the required results. Questioning can be quite a threatening activity in some circumstances. For example, if the questioner wants information , then the person who has that information may feel that s/he 中國最龐大的下載資料庫 (整理 . 版權(quán)歸原作者所有 ) 第 6 頁 共 53 頁 is being asked to give up something that represents an advantage. If the questioner is merely curious in a social setting , then the important point is the level of delicacy of the question. In most cultures, very personal details such as how much money we earn is too private to form the subject of questions by others. Choices of question style Closed v. open Closed questions permit only 39。s quite dirty and the streets are badly lit. That39。ve had input, that they39。t establish trust. As a leader, you want followers to trust you and believe in you. End all other tasks. Show respect for people by putting aside your paper, lunch, etc., and don39。re sure the speaker has pleted his or her thoughts. Read between the lines. As you listen to the speaker, listen for what might be left unsaid. It39。s a movement of sorts, you39。t take a minute. Mary: What39。s all right, e in. I was just telling Mary that I don39。re going wrong, it may e to that. 中國最龐大的下載資料庫 (整理 . 版權(quán)歸原作者所有 ) 第 10 頁 共 53 頁 Poor Mary! John has just attacked the standard of her without giving her any idea of where she is going wrong。re written in large, colorful writing. They39。re speaking to a large group, ask a rhetorical question. Again, you39。 You may be aware of the features of the RS4 model. 您將會(huì)了解到 RS4 模型的特點(diǎn)。t do it repeatedly or make a big deal out of it. Part IIII Exercises and Discussion ? Look at the sample presentation below and: Try to identify those four parts mentioned in Part Two In case the presenter here went blank right after the third paragraph, any suggestions from you to save the poor guy from embarrassment? The DC Autodialler A voice controlled data recorder and automatic telephone dialer. Main features Speech analyzer Large memory Large display Lithium batteries Good afternoon. Today I‘d like to tell you about our latest produ