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FILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH 。This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. 169。 be ready when vendors e knocking on your door ? Develop longterm data center strategy。s automation framework Critical Time Frame(s) ITIL and CMDB: Now RBA: 2023 Integration Orchestration Workflow Mgmt. Processes ITIL and Process Improvement 3 Wikipedia launched in 2023, and averages 4,300 new articles every day. A currentgeneration work switch could move all 13 million articles … … in seconds. ? Did You Know? Unified Communications and Collaboration Unified Communications Tightly integrated munications applications Wireless VoIP VTC ATC Mobility PBX Presence IM EMail Workspaces Text/SMS How Does It Affect You? ? Combines many overlapping areas ? A technology and anizational issue ? Strong area for managed services to take hold Next Monday Morning ? Are your apps providers planning for taking advantage of unified munications? What39。s their strategy? ? What other UC business scenarios make sense in your business? Critical Time Frame 2023 to 2023 4 How many text messages the average American teenager sends each month? 584? 1,150? 1,812? 2,282 per month ? Did You Know? Mobile Unified Communications HIGH VALUE LOW VALUE Unified Messaging/ Calling Presence Mobile Extension Location Based Services Fixed Mobile Replacement ?Mobile platform is the key unifier ?Integration of corporate and social media streams ?Presence and context primary application targets ?Applications can drive UCC business case 4 The . Department of Labor estimates that those in today39。 world rank would be No. 7. ? Did You Know? OpenSource Collaboration Social Media Facebook Twit