【正文】 tion Technology Portals Assessments Training Design Consulting Facilitation ? At Focused Management Inc. we are devoted to creating value for our clients by working with their staff to transfer skills and knowledge through the implementation of highly respected and proven performance management methodologies and software solutions. ? Our market led, technology focus enables us to provide responsive, prehensive solutions that link strategy with practical results. ? Our seasoned team of professionals will address strategy, operations, risk, and technology issues in designing and facilitating endtoend solutions that are specific to a client’s situation and business needs. ? We have professional staff in North America and affiliates around the world who provide strategic, operations improvement and systems integration consulting to anizations in all segments. Seasoned professionals, powerful software working with your people to achieve business objectives Focused Management Inc. ...... The Partnership to Implement Your Performance Architecture Domain Knowledge ...... FMI Services ? Performance Architecture Facilitation ? Process Improvement Management ? Activity Based Costing / Management ? Value Based Management ? Knowledge Management Systems ? Information Portals ? Organization Design ? Clientserver systems integration ? CRM ERP Systems integration We Believe in: Value, Velocity Integrity ...... Network Services ? CP Rail ? Telus ? ATT ? MCI WorldCom ? Ontario Hydro ? Rogers Cable Consumer Products / Distribution ? ESI/Value Rx ? Kellogg’s ? Hewlett Packard ? McNeil Consumer Products …Partial List of Clients Manufacturing ? LOF Pilkington ? Volkswagen Canada ? DuPont ? Procor Government Services ? Canadian Navy ? City of Burlington ? City of San Diego ? Region of Halton ? Canadian Coast Guard ? City of Kitchener ? Alberta Environmental Protection ? Financial Services ? Citibank NY Brazil ? Banco Wiese ? Toyota Motor Credit Corp. ? Canada Trust ? Zurich Insurance ? Sun Life Insurance ? TD Bank ? Fidelity Investments ...... 2023/3/6 Contact Information Please Contact Us At: 9058292658 PSharmanfocusedmanagement. .. ...... 。 Delivering benefits to customer in most efficient way 216。 Malcolm Baldridge winner, Wallace Co’ bankrupt ? Fortune 500 panies will face a $ Billion knowledge deficit next year ? By how much can profit be increased by changing your product/market mix to focus on your most profitable products ...... Performance Architecture ? A bination of a business logic methodology, relevant software and systems capability. The links between the tools are as important as the tools themselves. ...... Performance Architecture to Drive Value Systems Enabled Stakeholder Need/Values ? Customers ? Shareholders ? Employees ? etc. Process Management Human Performance IN OUT Performance Measures Scorecard Organization Design and Compensation Best Practices Activity Based Management TIME QUALITY FINANCIAL QUANTITY Strategic Plan ...... Understand the Organization ...... ValueBased Management ? “ VBM is a holistic management approach that enpasses redefined goals, redesigned anizational structures and systems, rejuvenated strategic and operational processes, and even revamped human resources practices”. ? “This holistic practice of VBM is in sharp contrast to the financedriven appearance that VBM has taken on in the past …” INSEAD Working Paper, Are you (Really) Managing for Value? ...... Value Creation is an Operational Issue! Linked to Seven Value Drivers: ? Sales growth rate ? Operating profit margin ? Cash ine tax rate ? Working capital ? Fixed capital ? Cost of capital (WACC) ? Growth duration period ? Creating shareholder value requires intense focus on: 216。 a n d F i x e d A s s e t s ( D e d i c a t e d A s s e t s a n d / o r M a c h i n e h o u r s ) .C o s t o f C a p i t a l = C a p i t a l E m p l o y e d x W A C C ( 1 2 . 2 % i n t h i s f i r m )E c o n o m i c P r o f i t = N O P A T ( s e g m e n t e d s e e c h a r t x x ) C o s t o f C a p i t a lE c o n o m i c P r o f i tC o s t o f C a p i t a lC a p i t a l E m p l o y e dR e t a i lProductsVBM Product / Customer Economic Profit ...... Key Process Measures ? Measures can be limited to M1 (end of process) and M2 (subprocess) measures ? M1E (External) measures should be derived from goals M2 M1I External/Customer Measures Internal/Business Measures Subprocess Measures M1E CUSTOMER FUNCTION A FUNCTION B FUNCTION C M2 M2 M2 M2 M1E M1I ...... Linking Process to Job “SHOULD” PROCESS MAP Customer Function A Function C Function D CROSSFUNCTIONAL ROLE/RESPONSIBILITY MATRIX Functions and