【正文】 .............8 912 月份 .....................................................................................................................................8 系統(tǒng)運維支撐 ....................................................................................................................9 系統(tǒng)巡檢方式 .........................................................................................................................9 遠程方式 ...........................................................................................................................9 現(xiàn)場方式 .........................................................................................................................10 系統(tǒng)維護巡檢內(nèi)容 ...............................................................................................................10 遠程方式巡檢內(nèi)容 .........................................................................................................10 現(xiàn)場方式巡檢內(nèi)容 .......................................................................................................10 系統(tǒng)運行分析 .......................................................................................................................11 系統(tǒng) CPU 分析 ................................................................................................................11 系統(tǒng)內(nèi)存分析 .................................................................................................................11 系統(tǒng)硬盤空間分析 .........................................................................................................11 系統(tǒng)進程運行分析 .........................................................................................................11 系統(tǒng)故障分析 .................................................................................................................12 現(xiàn)網(wǎng)作業(yè)工作 .......................................................................................................................12 業(yè)務協(xié)維 ..........................................................................................................................13 系統(tǒng)業(yè)務管理 .......................................................................................................................13 運營支撐內(nèi)容 .......................................................................................................................13 ZS 業(yè)務客戶服務與支持 ..........................................................................................................13 運營數(shù)據(jù)分析 .......................................................................................................................14 專家服務 ..........................................................................................................................14 運維體系的建立 ..............