(new)華為onu常見(jiàn)故障處理流程及步驟(存儲(chǔ)版)
【正文】 in) （2）輸入命令enable */進(jìn)入ONU特權(quán)模式/*（3）輸入命令config */進(jìn)入ONU配置模式/*（4）查看ONU的所有單板狀態(tài)是否正常。如果Last down cause顯示: dyinggasp說(shuō)明是用戶(hù)端掉電引起onu下線。CZJTaiyouweiONU01HWMA5612 display pstn state 0/3 F /S /P PTPSrvState PTPAdmState CTPSrvState CTPAdmState LineState 0 /3 /0 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /1 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /2 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /3 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /4 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /5 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /6 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /7 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /8 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /9 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /10 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /11 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /12 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /13 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /14 Normal NoLoop,NoTest Idle StartSvc Normal 0 /3 /15 Normal NoLoop,NoTest Idle StartSvc Normal 如果語(yǔ)音端口CTPSrvState狀態(tài)為Idle,表明端口空閑（摘機(jī)時(shí)其狀態(tài)為offhook，振鈴時(shí)其狀態(tài)為ringing）， CTPAdmState狀態(tài)為StartSvc ，證明端口數(shù)據(jù)正常。，如果link燈不亮，則光路不通。下面簡(jiǎn)單介紹一下華為ONU設(shè)備的槽位分布情況：MA5680T(華為OLT)：16，916槽位是業(yè)務(wù)板槽位，78槽位是主控板，一主一備，1718為上行板 。012MA5626(華為ONU)：1槽位是寬帶業(yè)務(wù)板。 現(xiàn)場(chǎng)人員查看設(shè)備硬件的同時(shí)，我們登錄到設(shè)備上通過(guò)命令查看設(shè)備狀態(tài)是否和現(xiàn)場(chǎng)反饋的一致。 上面是配合現(xiàn)場(chǎng)人員處理故障的一些常用命令，下面具體介紹一下ONU常見(jiàn)故障的具體處理步驟：查看ONU狀態(tài)，判斷ONU是否在線，下線原因是由光路斷或者斷電引起。如果Last down cause顯示: LOS，說(shuō)明是光路中斷引起的onu掉線。yiliankeji_ma5612(config)display macaddress vlan 1563 SRVP TYPE MAC MAC TYPE F /S /P VPI VCI FLOW FLOW VLANID INDEX TYPE PARA epon 0200190424b7 dynamic 0 /0 /0 1563 0 eth 00017ab16a30 dynamic 0 /4 /1 vlan untag 1563 Total: 2 Note: FFrame, SSlot, PPort, VPI indicates GEM PortID for GPON, VPI indicates ONT ID for EPON, v/evlan/encap, pritagprioritytagged, ppppppoe, ipipoe紅色是上行MAC，橙色的是下行MAC。yixingjiaotongjianshe_ma5620(config)display pstn state 0/2 F /S /P PTPSrvState PTPAdmState CTPSrvState CTPAdmState LineState 0 /2 /1 Normal NoLoop,NoTest Idle StartSvc Normal 0 /2 /2 Normal NoLoop,NoTest Idle StartSvc Normal 0 /2 /3 Normal NoLoop,NoTest Idle StartSvc Normal 0 /2 /4 Normal NoLoop,NoTest Idle StartSvc Normal 0 /2 /5 Normal NoLoop,NoTest Idle StartSvc Normal 0 /2 /6 Normal NoLoop,NoTest Idle StartSvc Normal 0 /2 /7 Normal NoLoop,NoTest Idle StartSvc Normal 0 /2 /8 Normal NoLoop,NoTest Idle StartSvc Normal （3）查看域名狀態(tài)，如果不是nomal，(是wait ack)，可能域名或?qū)拥腘GN平臺(tái)與軟交換做的不一致。，建議查看同一個(gè)PON口下的ONU內(nèi)層VLAN是否有重復(fù)，需要telnet上每一臺(tái)查看。，如該臺(tái)設(shè)備其他用戶(hù)正常。CZSZFOLT001HWMA5680T(config)display vlan 1514{ cr|toK }: Command: display vlan 1514 VLAN ID: 1514 VLAN type: smart VLAN attribute: mon VLAN description: VLAN forwarding mode: VLANMAC VLAN broadcast packet forwarding policy: forward VLAN unknown multicast packet forwarding policy: forward VLAN unknown unicast packet forwarding policy: forward VLAN bind service profile ID: VLAN priority: F/S /P Native VLAN State 0/17/0 1 up Standard port number: 1
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