【正文】 such as customers. or 3) seeking confirmation of its selfdeclaration by a party external to the organization. or 4) seeking certification/registration of its environmental management system by an external organization. All the requirements in this International Standard are intended to be incorporated into any environmental management system. The extent of the application depends on factors such as the environmental policy of the organization. the nature of its activities. products and services and the location where and the conditions in which it functions. This International Standard aisc provides. in Annex A. informative guidance on its use.2 Normative referencesNo normative references are cited. This clause is included in order to retain clause numbering identical with the previous edition (ISO 14001:1996).3 Terms and definitionsFor the purposes of this document. the following terms and definitions apply.auditorperson with the petence to conduct an audit[ISO 9000:2000. ]continual improvementrecurring process of enhancing the environmental management system () in order to achieve improvements in overall environmental performance () consistent with the organization39。s top management shall appoint a specific management representative(s) who. irrespective of other responsibilities. shall have defined roles. responsibilities and authority for a) ensuring that an environmental management system is established. implemented and maintained in accordance with the requirements of this International Standard.b) reporting to top management on the performance of the environmental management system for review. including remendations for improvement. Competence. training and awarenessThe organization shat[ ensure that any person(s) performing tasks for it or on its behaif that have the potential to cause a significant environmental impact(s) identified by the organization is (are) petent on the basis of appropriate education. training or experience. and shall retain associated recordsThe organization shall identify training needs associated with its environmental aspects and its environmental management system. It shall provide training or take other action to meet these needs. and shall retain associated records.The organization shall establish. implement and maintain a procedure(s) to make persons working for it or on its behalf aware ofa) the importance of conformity with the environmental policy and procedures and with the requirements of the environmental management system.b) the significant environmental aspects and related actual or potential impacts associated with their work. and the environmental benefits of improved personal performance.c) their roles and responsibilities in achieving conformity with tile requirements of the environmental management system. andd) the potential consequences of departure from specified procedures. CommunicationWith regard to its environmental aspects and environmental management system. the organization shallestablish. implement and maintain a procedure(s) fora) internal munication among the various levels and functions of the organization.b) receiving. documenting and responding to relevant munication from external interested parties.The organization shall decide whether to municate externally about its significant environmental aspects. and shall document its decision. If the decision is to municate. the organization shall establish and implement a method(s) for this external munication. DocumentationThe environmental management system documentation shall includea) the environmental policy. objectives and targets.b) description of the scope of the environmental management system.c) description of the main elements of the environmental management system and their interaction. and reference to related documents.d) documents. including records. required by this International Standard. ande) documents. including records. determined by the organization to be necessary to ensure the effective planning. operation and control of processes that relate to its significant environmental aspects. Control of documentsDocuments required by the environmental management system and by this International Standard shall be controlled. Records are a special type of document and shall be controlled in accordance with the requirements given in .The organization shall establish. implement and maintain e procedure(s) toa) approve documents for adequacy prior to issue.b) review and update as necessary and reapprove documents.c) ensure that changes and the current revision status of documents are identified.d) ensure that relevant versions of applicable documents are available at points of use.e) ensure that documents remain legible and readily identifiable.f) ensure that documents of external origin determined by the organization to be necessary for the planning and operation of the environmental management system are identified and their distribution controlled. and g) prevent the unintended use of obsolete documents and apply suitable identification to them if they are retained for any purpose. Operational controlThe organization shall identify and plan those operations that are associated with the identified significant environmental aspects consistent with its environmental policy. objectives and targets. in order to ensure that they are carried out under specified conditions. bya) establishing. implementing and maintaining a documented procedure(e) to control situations where their absence could lead to deviation from the environmental policy. objectives and targets. andb) stipulating the operating criteria in the procedure(s). andc) establishing. implementing and maintaining procedures related to the identified significant environmental aspects of goods and services used by the organization a