【正文】 Hart has tr ained his daught er f or year s. Tomor row he wil l be watching her anxi ously as s he swim s the l ong di stance t o England. Erna i nt ends t o t ake short r ests every two hour s. She wi l have somethi ng to dr ink but she wil l not eat any soli d f ood. Most of Erna39。 No,39。 No,39。 No, 39。You needn39。t have sai d that, 39。 may r eveal somethi ng of val ue f ai r l y soon. Lesson56 Fast er t han sound! 比聲音還快！ Once a year a r ace i s held f or ol d cars. A l ot of cars ent er ed f or t hi s r ace l ast year and t her e was a great deal of excit em ent j ust bef or e it began. One of t he m ost handsome cars was a Rol ls Royce Si lver Ghost . The m ost unusual car was a Benz whi ch had onl y t hr ee wheel s. Buil t i n 1885, it was t he ol dest car t aki ng part. Aft er a gr eat m any l oud expl osi ons, the r ace began. Many of t he car s broke down on t he cour se and som e dri vers spent m or e ti me under t hei r car s t han i n t hem ! A f ew cars, however, pl et ed t he r ace. The wi nni ng car r eached a speed of f or t y m il es an hour much f ast er t han any of it s ri val s. I t sped downhil l at t he end of t he r ace and it s dri ver had a l ot of t r ouble t r yi ng to st op it. The r ace gave ever yone a great deal of pl easur e. It was ver y dif fer ent fr om m oder n car races but no l ess exci ti ng. Leson57 Can I hel p you, m adam ? 你要買什么，夫人？ A woman i n bl ue j eans st ood at t he wi ndow of an expensi ve shop. Though she hesi tat ed for a moment , she f inal y went i n and asked t o se a dr es t hat was i n t he window. The assistant who ser ved her di d not l ike t he way she was dr esed. Gl anci ng at her scor nful ly, he tol d her t hat t he dres was sold. The woman wal ked out of the shop angr il y and deci ded to punish t he assistant next day. She r et urned t o the shop the f oll owi ng mor ning dr essed in a fur coat , wi t h a handbag i n one hand and a l ong um brel a in the other . Af t er seeki ng out t he rude assi st ant she asked f or t he sam e dress. Not reali zing who she was, the asist ant was eager t o ser ve her t his t ime wi t h great di f icult y, he cl im bed i nto t he shop wi ndow t o get t he dress. As soon as she saw i t, t he woman sai d s many t ies. 39。 sl owl y. I t obvi ousl y coul d not t el l 1 目 錄 上篇：蘇寧電器連鎖經(jīng)營售后服務工作手冊 第一節(jié) 蘇寧電器連鎖經(jīng)營體系售后服務的基本原則 …………………………………… ...2 第二節(jié) 加盟連鎖企業(yè)售后的開展 …………………………………………………………… 2 第三節(jié) 連鎖企業(yè)售后服務部的建立與撤消 ………………………………………………… 5 第四節(jié) 連鎖企業(yè)售后服務部的主要職能與崗位職責 …………………………………… ..10 第五節(jié) 連鎖企業(yè)售后服務工作流程 ……………………………………………………… ..11 第六節(jié) 信息中心操作標準 …………………………………… …………………………… 。A man can never have too i nt o t he cave hoping t o fi nd buri ed tr easure. The leader of t he par ty was examini ng the soil near t he ent rance to the cave when the machine showed that her e was gold under the gr ound. Very excit ed, t he par ty dug a hol e two feet deep. They f i nal ly f ound a sm al l gol d coin whi ch was almost wort hles. The part y then sear ched t he whole cave thoroughly but did not f ind anything except an empt y ti n tr unk. I n spit e of this, many peopl e ar e confi dent that 39。 I r em ar ked suddenly. I regret ted sayi ng it alm ost at once. 39。Do you cal l that a hat ?39。 Wi l you be staying i n England?39。Wil l you be seeing i t ?39。. Wor ker s wi l have pl eted the new roads by the end of thi s year . By the end of next year , they wi l have fi nished wor k on t he new stadium. The f ine modern bui ldi ngs have been designed by Kurt Gunt er . Ever ybody wi l l be wat chi ng anxi ousl y as the new buil dings go up. We ar e al l ver y exci te d and are looking f orwar d to the Ol ympic Games because they have never been hel d bef ore i n t hi s count ry. Leson38 Everyt hi ng except t he weat her 惟獨沒有考慮到天氣 My ol d f ri end, Har ison, had l ived i n the Medi ter ranean f or many year s bef ore he r etur ned t o England. He had oft en dr eam ed of r eti ri ng in Engl and and had planned to set le down in t he countr y. He had no sooner ret ur ned than he bought a f ine house and went to li ve there. Alm ost i mmediatel y he began t o plain about the weather, f or even t hough i t was st il l summ er , it r ai ned conti nual ly and i t was oft en bi t er l y col d. Af t er so many years of sunshine, Har ison got a shock. He act ed as if he had never li ved in Engl and befor e. I n t he end, it was m or e t han he could bear. He had har dl y had ti me t o set tl e down when he sold t he house and lef t he count ry. The dream he had had f or so m any years ended there. Har ison had thought of everythi ng except the weather. Leson39 Am I all right ? 我是否痊愈？ Whi le John Gi lbert was i n hospit al, he asked his doctor t o tel hi m whet her his operat ion had been successful, but the doctor r ef used t o do so. The f oll owing day, the patient asked f or a bedside t elephone. When he was alone, he telephoned t he hospit al exchange and asked f or Doct or Mi li ngton. When the doctor answer ed the phone, Mr Gil ber t sai d he was inquir ing about a cer tain pat ient, a Mr John Gi lbert . He asked i f Mr Gi lbert 39。 car was badl y damaged and easy to r ecognize. Shor tl y aft erwar ds, the pol ice stopped t he car and both men were ar rested. Lesson36 Across t he Channel 橫渡海峽 Er na Hart is goi ng to swi m acr oss t he Engl ish Channel tomor r ow. She i s going t o set out fr om t he French coast at f ive o39。 i s a sm al l Swi s aeropl ane cal l ed a 39。 may reveal somet hing of val ue f ai rl y soon. Lesson56 Fast er t han sound! 比聲音還快！ Once a year a race i s held for ol d car s. A l ot of cars ent ered for t his race l ast year and t her e was a gr eat deal of excit ement just bef ore it began. One of the most handsome cars was a Roll s Royce Sil ver Ghost . The most unusual car was a Benz which had onl y three wheel s. Bui lt in 1885, i t was t he ol dest car t aki ng part.