【正文】
a significant role in IT for several decades. Since the first symbiotic ERP product SAP created in 1972, ERP market revenues are expected to be as high as $52 billion by the year 2020. While there is wide acceptance of ERP in developed countries such as the USA, Canada, the UK, and Australia, developing countries lag far behind. At present, North America occupies 66 percent of the ERP market, Europe takes 22 percent, while the whole of Asia is only at 9 percent. However, due to economic growth, developing countries in Asia and Latin America are being major targets of big ERP vendors. ERP in developed countries ERP systems have been widely used by panies in developed countries. Organizations in manufacturing, service, and energy industries adopt ERP to: ? automate the deployment and management of material, finance and human resources。 . SAP AG, Baan, JBA International and Intentia. Historically, strong manufacturing industry is an underlying reason for so many ERP vendors in Europe. There are several reasons for Europe’s ERP market. First, economically advanced countries have a solid industrial and manufacturing base. Second, there is a strong national information infrastructure. Third, the multiplelanguage and multicurrency requirements make the ERP software attractive. Fourth, quality employees are available to implement advanced technologies. Characteristics of ERP implementation in developed countries It is easy to understand why North America and Europe occupy the largest ERP market. From national and environmental perspectives, these countries have excellent infrastructures which effectively facilitate IT diffusion. Strong economic base and growth further drive the need for new technology. Governmental IT policy, deregulation and organizational enthusiasm for IT fuel technology development. New technologies such as ERP, SCM and others are quickly absorbed by organizations in almost all industries. From an organizational perspective, panies in developed countries are more likely to succeed. Higher IT maturity and favorable puter culture make organizations ready to handle plex technology. Also organizations are developing a strong process management orientation (Davenport, 1994). BPR is practiced frequently in North American and European countries. Some trends are observable. First, small and middle sized enterprises (SMEs) are being targets of ERP vendors. Second, ERP coupled with emerce functionality will dominate the market. Emerce is being a new way of doing business between business and business (B2B) and between business and customer (B2C). CIOs are planning to build electronic merce and decisionsupport extensions to ERP implementations. Meanwhile, emerce based ERP systems are mercially available。從 MRP 系統(tǒng)開始演變, ERP系統(tǒng)在 IT 行業(yè)扮演了幾十年的重要角色。 北美(美國,加拿大) 德國的 SAP 公司在 1972年設(shè)計(jì)出了第一個集成的 ERP 系統(tǒng),然而北美的企業(yè)在這方面似乎有更豐富的軟件的實(shí)施經(jīng)驗(yàn),并已使用了幾十年的集成軟件解決方案。企業(yè)希望他們的 ERP 系統(tǒng)通過電子商務(wù)更加緊密地連接供應(yīng)商和客戶。第二,這些國家有強(qiáng)大的信息基礎(chǔ)設(shè)施。 從組織的角度來看,發(fā)達(dá)國家的大公司更容易成功。 CIO們正計(jì)劃建立電子商務(wù)和決策支持系統(tǒng)。其次,激烈的競爭和壓力迫使發(fā)展中國家的公司大力發(fā)展信息技術(shù)。有幾個本地軟件產(chǎn)品的成本很低,但主要是會計(jì)和財(cái)務(wù)應(yīng)用?;ヂ?lián)網(wǎng)服務(wù)是昂貴的,更不要說綜合業(yè)務(wù)數(shù)字網(wǎng),自動取款機(jī)和其他寬帶服務(wù)。普通話是官方語言,大多數(shù)中國人的口語,而英語是跨國公司使用。印度是全球最 大的發(fā)展中國家軟件外包基地。 發(fā)展中國