【正文】 （在 70%線位或之前）， Purpose of “70% Line” 70% Line Reaction Time GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 37 GMS Mgr Group Leader Team Leader Team Member Decision Decision Decision Pull Andon Support Support Support Needs help Function of everyone including managers and staff is to support production team members. 主管及所有人 員 都有 職責(zé) 支持生 產(chǎn) 一 線 的 員 工 班 組 成 員 班 組長 工段 長 主管 尋 求 幫 助 支持 支持 支持 決 定 決 定 決 定 拉下暗燈拉索 GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 38 GMS Andon Concept Role of Team Member – Follow Standardized Work – Actively Watch for OutofStandard Situations – If an Abnormality or Defect Is Discovered That Cannot Be Immediately Corrected, Pull the Andon, and Continue With Rest of Cycle Until Support Arrives. – Support Team Leader With Problem Solving As Required. 班 組 成 員 的 職責(zé) – 按照 標(biāo) 準(zhǔn)化要求作 業(yè) – 主 動(dòng)查 找超 標(biāo) 情 況 – 如果 發(fā)現(xiàn) 了 異 常 狀況 或缺陷但無法及 時(shí) 解 決 ，拉下暗燈拉索， 并繼續(xù) 做自己的工作直到支持人 員 到 達(dá) 。 Why can’t they design better cars?? What can I do in my area to improve? Ask Not What Others Can Do – Ask What Can You Do On Your .!!! 不追問別人做的，關(guān)鍵在你的自己BPD能做的。 GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 26 GMS ? Visual Management … Status at a Glance 可 視 化管理 …… 讓 信息容易 讀 取 Makes out of standard condition highly visible. 突出超 標(biāo) 的情 況 。 – 支持的班 組長 按要求解 決問題 Focus On Standardized Work! GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 39 GMS Andon Concept Role of Team Leader: – Team Leader goes immediately to area of Andon call to investigate and support. – Team Leader begins immediate correction of the problem. – Team Leader releases the Andon when TL has determined a correction can be made. TL begins problem solving with support of TM. – Team Leader manages the Andon system 班 組長職責(zé) – 在暗燈信 號(hào)發(fā) 出后立刻趕到 發(fā) 生 問題 的 區(qū) 域 查 明原因 并實(shí) 施支持 – 到 達(dá)問題區(qū) 域后立刻 開 始解 決問題 – 當(dāng) 班 組長認(rèn)為 可以把 問題 解 決時(shí) 解除暗燈信 號(hào) 。 SHORT CONV EQUIP FULL 5 4 1 2 3 TRIM 1 EQUIP Q1 Q2 Q3 Andon Steps (Cont’d) GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 35 GMS Step 6 – If Andon is not deactivated by Team Leader when vehicle reaches FPS, line stops and board flashes red Downtime clock begins 第六步：如果 車輛 到 達(dá) 定點(diǎn)停 時(shí) 班 組長 仍然 沒 有解除暗燈信 號(hào) ，生 產(chǎn)線 停止 并 且主看板上 紅 燈 開 始 閃爍 ，停 線鈴開 始 響 起 Downtime Clock SHORT CONV EQUIP FULL 5 4 1 2 3 TRIM 1 EQUIP Q1 Q2 Q3 Andon Steps (Cont’d) GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 36 GMS FPS FPS FPS Set Line at 70% of Takt or Cycle Time Relate to Specific Step in Standardized Work Pull the Andon as Early As Possible (at or before 70% Line) to Address Problems Before They Stop the Line!!! 在線停之前，盡早拉動(dòng)暗燈線宣告出現(xiàn)問題。 ? Discuss as a team and report – Take 10 minutes 團(tuán)隊(duì)討論及匯報(bào) 十分鐘 GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 23 GMS Plan 計(jì)劃 Do 實(shí) 施 Check 檢查 Action 運(yùn) 作 Grasp the Situation 了解情 況 PDCA is the foundation of BPD PDCA是 BPD的基 礎(chǔ) GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 24 GMS Below Expectations Needs Improvement Meets Expectation How does it work? Actions Annual Business Plan X Activities 行 動(dòng) PLAN DO PROBLEM SOLVING 問題 解 決 CHECK ACT 0501001st 3rdPDCA如何 運(yùn) 作 ? 未完成 需要改 進(jìn) 完成 Regular Reviews Goals, Objectives, Targets, Methods Countermeasures 對(duì) 策 ? Open, Team Discussion ? Coaching Learning ? Get Support Resources ? Go To See GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 25 GMS BPD – We Will Be Successful When Everyone Focuses On What They Can Control! 當(dāng)每個(gè)人都集中力量做事，我們就一定能成功做到 BPD。 ? Open Communication/Team Concept Enables all to focus on action plan/countermeasures and discuss as a team. 讓 所有人像一 個(gè)團(tuán)隊(duì) 一 樣 共同 關(guān) 注某 個(gè) 行 動(dòng) 的 計(jì)劃 或 對(duì) 策 并參與討論 。班 組長與 班組 成 員 共同 開 始解 決問題 。 GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 29 GMS Always Remember The Priorities… Safety (安全 ) People (員 工 ) Quality (質(zhì) 量 ) Responsiveness (響應(yīng) ) Cost (成本 ) Importance 重要性 For Example, Sometimes We Have To Sacrifice Responsiveness to Achieve Quality 比如，有 時(shí) 我 們?yōu)榱?達(dá) 到 質(zhì) 量要求而不得不放棄 響應(yīng) GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 30 GMS 10 13 12 11 FPS FPS FPS Zone 2 Step 1 Andon cord is pulled, station light goes on and music begins 第一步：拉暗燈控制 繩 索 , 工位的指示燈 會(huì) 亮起 并 伴 隨 著音 樂 When there is a problem or out of standard situation which can not be fixed by the team member, then … 當(dāng)員 工不能 單獨(dú) 解 決 出 現(xiàn) 的 問題 或超 標(biāo) 的情 況 時(shí) …… Andon Steps GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 31 GMS Andon Steps (Cont’d) Step 2 Zone light on main Andon board turns yellow, Team Leader responds to the Andon 第二步： 在暗燈系 統(tǒng) 主看板上相 應(yīng)區(qū) 域的指示燈 變 成 黃 色，班 組長對(duì) 暗燈系 統(tǒng) 的信 號(hào) 做出反 應(yīng) S TV C ON E QUIP S TOPTRI M 1E QUIP1 2 543 61 2 543 6B LKQ1Q2Q3GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 32 GMS Step 3 Help es immediately and problem solving begins. Team Leader takes the Andon responsibility 第三步：支持人 員 立刻到 達(dá)并開 始解 決問題 ， 班 組長對(duì) 此 負(fù)責(zé) Andon Steps (Cont’d) GMS Orientation Continuous Improvement GMDAT/DIMC Confidential Version Date Slide 33 GMS Step 4 Line contin