【正文】 19捷太格特（日本）20日立汽車系統(tǒng)（日本）21舍弗勒（德國）22奧托立夫（瑞典）23康奈克（日本）24濰柴動力(中國)25本特勒（德國）26海斯坦普（西班牙）27德納（美國）28加特可（日本）29豐田合成（日本）30博格華納（美國）附錄2 羅蘭貝格供應(yīng)商評價指標(biāo)體系Evaluation elementsTarget requirements = 100%1. Company Company profileEconomic aspectsThe pany is soundProduct range/process rangeThe range of products and processes covers the largest possible proportion of the customer’s total requirements so that as many products as possible can be obtained from a small number of supplierLocationThe supplier’s location provide optimum transport logistics, munications and safetyMarket positionThe supplier is well established in the market (market share) and has a good reputationInnovation rate/innovation potentialThe supplier has the necessary potential (resource) to fulfill the requirements in terms of innovations ManagementStabilityThe management shows permanence or, in the event of changes, the necessary opportunity so that the customer can depend on the suppliers longterm predictabilityCompetenceThrough its conduct, the management shows that it is petent to fulfill the customer’s requirementsCustomer orientationThrough continuous contact with the customer, the management demonstrates its customeroriented thinking. The measures agreed during visits to and in meetings with the customer are implemented quickly and effectively QM systemCertificationThe supplier has a QM system certified in accordance with ISO9000 of a parable standardAudit resultsThe results of internal quality audits and the results of other customers reveal no serious discrepancies Cooperation and service(overall assessment)PartnershipThe supplier has a Quality Policy aimed at partnership with his customersPartnership is practiced in all respects at the interfaces between customer and supplierFlexibilityThe supplier’s organization is geared to flexibility in terms of cooperation with the customer so that the customer’s wishes are responded to, examined in an appropriate manner and implemented accordingly. This is also demonstrated in the course of daytoday cooperation with the customerReliabilityThe supplier shows through his conduct that he is a reliable partnerQuality assurance agreementThe supplier is prepared in principle to make quality assurance agreements with the customerAccessibilityAt the interfaces, the supplier offers the necessary technical, organizational and human resources in order to permit optimum munication2 Technologies Product strategyOrientation towards standardsAs far as it is possible and necessary, the supplier is oriented towards existing standardsOrientation towards customer’s needsThe product strategy is geared to the needs of the customer with the facility for responding swiftly to changing needsSystems/modulesThe supplier is prepared and has the capabilities required also to supply modules/systems in addition to products ProductionDeployment of technologyThe technology deployed corresponds to the state of the artTechnological petenceThe supplier is fully petent in the use of the technologies deployed DevelopmentDevelopment timeThe development time (time to market) is the shortest by parison with the supplier’s petitorsSamples/prototypesSamples/prototypes are always supplied by the agreed date. The first samples/prototypes ply with the specified requirementsQualification (procedures)The supplier is able to carry out all necessary tests so that there is no need for a plete qualification testing within the customer’s panyMarket maturityThe principal features of the first samples/prototypes (process capability etc.) already show that the seriesmanufactured products will fully ply with the customer’s requirements CooperationTechnical supportThe supplier can provide support for the customer’s development staff in all aspects of development and thereby play a key role as a valuable partner of the customerInformation policyThe flow of information from the supplier is prehensive and allows the customer’s development staff to take into account all aspects of the new product as seen from the supplier’s viewpointInterfacesThe supplier offers sufficient direct contacts to ensure that the information flow is not distorted and/or obstructed by unnecessary detoursDocumentationThe documentations on samples/prototypes is prehensive and does not five rise to subsequent queries3 Processed Process documentationProceduresAll key processed ( operational and production processed) are documented in a suitable form(procedure)Test pointsAll processes feature suitable test points so that it can be verified that the supplier has a plete mand of the processes Process controlProcess conformanceThe process conformance of the key processes is proven and satisfies the requirementsProcess changes(frequency)The frequency of the changes is in accordance with the need to increase quality, to reduce costs and to assure supplies to the customer Environmental patibilityConsumption of resourcesThe supplier monitors, documents and provides information on the consumption of resources. By parison with the supplier’s petitors, the cons