【正文】
19 / 20供應(yīng)商評價(jià)的指標(biāo)體系Evaluation elementsTarget requirements = 100%1. Company Company profileEconomic aspectsThe pany is soundProduct range/process rangeThe range of products and processes covers the largest possible proportion of the customer’s total requirements so that as many products as possible can be obtained from a small number of supplierLocationThe supplier’s location provide optimum transport logistics, munications and safetyMarket positionThe supplier is well established in the market (market share) and has a good reputationInnovation rate/innovation potentialThe supplier has the necessary potential (resource) to fulfill the requirements in terms of innovations ManagementStabilityThe management shows permanence or, in the event of changes, the necessary opportunity so that the customer can depend on the suppliers longterm predictabilityCompetenceThrough its conduct, the management shows that it is petent to fulfill the customer’s requirementsCustomer orientationThrough continuous contact with the customer, the management demonstrates its customeroriented thinking. The measures agreed during visits to and in meetings with the customer are implemented quickly and effectively QM systemCertificationThe supplier has a QM system certified in accordance with ISO9000 of a parable standardAudit resultsThe results of internal quality audits and the results of other customers reveal no serious discrepancies Cooperation and service(overall assessment)PartnershipThe supplier has a Quality Policy aimed at partnership with his customersPartnership is practised in all respects at the interfaces between customer and supplierFlexibilityThe supplier’s organization is geared to flexibility in terms of cooperation with the customer so that the customer’s wishes are responded to, examined in an appropriate manner and implemented accordingly. This is also demonstrated in the course of daytoday cooperation with the customerReliabilityThe supplier shows through his conduct that he is a reliable partnerQuality assurance agreementThe supplier is prepared in principle to make quality assurance agreements with the customerAccessibilityAt the interfaces, the supplier offers the necessary techni