【正文】 Implement Business Rules/Workflow 22 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. The purpose of this stage is to develop and test any user interface modifications to the eProcurement system. We will also prepare documentation and test scripts in support of these modifications. Approach: Modify User Interfaces Major Activities ? Develop identified UI modifications ? Setup system parameters, codes and custom fields ? Test and refine modifications ? Implement identified user interface modifications ? Prepare documentation ? Develop preliminary test scripts Deliverables ? Merrill Lynch specific User Interface for electronic requisitioning ? Detailed documentation outlining Merrill Lynch specific modifications to ensure smooth future upgrades ? Preliminary test scripts 23 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. The purpose of this stage is to develop the interfaces necessary to integrate the eProcurement system into the Merrill Lynch Enterprise Architecture (Oracle Financials and potentially PeopleSoft HRMS). Approach: Develop and Implement ERP Interfaces Major Activities ? Define data mapping needs ? Develop the interfaces to Oracle Financials and Peoplesoft systems (if necessary) ? Test and refine interfaces ? Prepare documentation and push/pull schedule ? Prepare data conversion plan ? Receive signoff from Merrill Lynch production support team on data conversion plan and push/pull schedule ? Prepare preliminary test scripts Deliverables ? Interfaces to Oracle Financials and Peoplesoft systems (if necessary) ? Documentation for the interfaces ? Data load/conversion plan ? Push/pull schedule ? Preliminary test scripts 24 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Major Activities ? Finalize and coordinate overall system test ? Develop test schedule and test scripts ? Conduct stress testing (with ML owned Load Runner if available) ? Conduct initial user training ? Perform user acceptance testing ? Performance amp。 User Testing Rollout to Corporate Services Users Communication and Knowledge Transfer Program Management Develop amp。s potential, the team that does the implementation is by far the most important. The team we are proposing is uniquely qualified to do this implementation, not only because of its petencies and skills, but because it consists of individuals with recent first hand experience in the following areas: ? Our team has done this before. Last month, the Atlanta based ponent of our team pleted an Ariba implementation for a leading telemunications client. The project was plex and had a 7week “hard” deadline. The team we are proposing pleted the project on time and on budget. They were the first to implement the latest Ariba release along with advanced functions never before provided to the market. These functions included interfacing with multiple ERP systems. Although a number of consulting firms have credentials in implementing eProcurement, that doesn’t mean that their proposed staff for your project is the one that did those implementations. The team we are proposing is the team with this experience. 6 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Executive Summary (continued) ? Our team knows Merrill Lynch. During the summer our team met with over 90 Merrill Lynch business users. We listened to your concerns, analyzed your requisition processes, and developed an understanding of the subtleties and issues associated with them. We then created Merrill Lynch’s “to be” processes that are optimized for eProcurement and documented this work in a 200page prehensive report. In addition, one member of our team is the former technical leader for Merrill Lynch’s implementation of Oracle Financials and Oracle Purchasing. Another has a long history of top performance in Merrill Lynch realestate. Our team knows Merrill Lynch. ? We Are Rated Number 1 in Client Satisfaction. Consulting firms are ultimately measured not on their size, the firm’s credentials, or how well they craft their proposals, but in the end, the only measures that count are the quality of the work they do on engagements, the results that are achieved, and the levels of client satisfaction their engagements create. To measure this, the Emerson Group conducts an independent study on client satisfaction on a yearly basis. This year, Arthur Andersen ranked number one overall as well as in 10 out of 11 categories as pared to other Big 5 firms, including technology consulting. We take client satisfaction seriously and strive to maintain our top ranking with every client on every project everyday. 7 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Background and Objectives ? Merrill Lynch is pursuing the use of webbased technologies to improve and automate internal requisitioning and procurement processes. ? Arthur Andersen has recently pleted an analysis of the current requisition and procurement processes at Merrill Lynch and has developed a set of future state process models that are optimized for eProcurement. ? Merrill Lynch is currently testing eProcurement solutions from Ariba and Oracle in a conference room pilot (CRP) environment. The goal of the November 1999 CRP is to select the appropriate vendor solution and obtain business user support for the initiative. ? The program schedule developed by Merrill Lynch is for the chosen solution to be implemented, and ready to go into production, immediately following the expected Y2K mo