【正文】 ll Lynch business culture, organization structure and business user munity ? Strong project management skills through implementation and business user acceptance ? Experience with eProcurement and strategic sourcing implementation and best practices ? Ability to surface and resolve issues as they are identified in a timely manner ? Strong program management 10 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Assumptions ? The Ariba eProcurement system will be selected during the CRP. If Oracle is chosen, the approach and timeline will be modified and presented to Merrill Lynch. ? The results of the CRP will provide detailed confirmation of the business rules and workflow to be implemented. ? The results of the Conference Room Pilot (CRP) currently being conducted by Merrill Lynch will be provided to Arthur Andersen. ? Merrill Lynch personnel will setup and support the technical environment and will be responsible for obtaining the chosen software and hardware prior to our engagement. ? We will implement one set of enterprise business rules per major modity group as confirmed in the CRP. ? During the analysis and design, it will be determined whether user information can be obtained from Oracle Financials () instead of PeopleSoft HRMS. ? The system will integrate with one instance of Oracle Financials () and the PeopleSoft HRMS system (if necessary). The proposed approach, anticipated timeline and estimated resources are based on the following assumptions: 11 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Assumptions (continued) ? There will be no interfaces required for accepting receipt in the eProcurement system. ? The eProcurement system will feed Oracle Financials for ordering, accounting and payment functions. ? Merrill Lynch will be responsible for the training required in support of the enterprise rollout to the 7,000 NY/NJ users. 12 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Approach: Overview Executive Steering Committee Meetings amp。 Objectives 7 Project Scope 8 Critical Success Factors 9 Project Approach and Timeline Assumptions 10 Approach 12 HighLevel Timeline 30 Project Structure Team Structure 31 Project Structure 32 Team Roles and Responsibilities 33 4 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Table of Contents (continued) The Arthur Andersen Difference Why You Should Choose Arthur Andersen 34 Client Satisfaction 40 Appendix Project Team Resumes 41 WebBased Learning Approach 50 Our Resources 52 Strategic Alliances and Relationships 55 5 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Executive Summary Arthur Andersen is pleased to present this proposal to Merrill Lynch for the implementation of an eProcurement system. Enterprisewide webbased procurement has the potential to provide significant value to Merrill Lynch. However, implementation of eProcurement is a plex undertaking, and includes a number of risks. Of the many factors that will influence the extent to which Merrill Lynch realizes eProcurement39。 User Testing Rollout to Corporate Services Users Communication and Knowledge Transfer Program Management Develop amp。 Design Build Testing Rollout Design eForms Develop Test amp。 Implement Business Rules/Workflow 22 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. The purpose of this stage is to develop and test any user interface modifications to the eProcurement system. We will also prepare documentation and test scripts in support of these modifications. Approach: Modify User Interfaces Major Activities ? Develop identified UI modifications ? Setup system parameters, codes and custom fields ? Test and refine modifications ? Implement identified user interface modifications ? Prepare documentation ? Develop preliminary test scripts Deliverables ? Merrill Lynch specific User Interface for electronic requisitioning ? Detailed documentation outlining Merrill Lynch specific modifications to ensure smooth future upgrades ? Preliminary test scripts 23 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. The purpose of this stage is to develop the interfaces necessary to integrate the eProcurement system into the Merrill Lynch Enterprise Architecture (Oracle Financials and potentially PeopleSoft HRMS). Approach: Develop and Implement ERP Interfaces Major Activities ? Define data mapping needs ? Develop the interfaces to Oracle Financials and Peoplesoft systems (if necessary) ? Test and refine interfaces ? Prepare documentation and push/pull schedule ? Prepare data conversion plan ? Receive signoff from Merrill Lynch production support team on data conversion plan and push/pull schedule ? Prepare preliminary test scripts Deliverables ? Interfaces to Oracle Financials and Peoplesoft systems (if necessary) ? Documentation for the interfaces ? Data load/conversion plan ? Push/pull schedule ? Preliminary test scripts 24 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Major Activities ? Finalize and coordinate overall system test ? Develop test schedule and test scripts ? Conduct stress testing (with ML owned Load Runner if available) ? Conduct initial user training ? Perform user acceptance testing ? Performance am