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process. True False 19. Programmed decisions mean that the manager doesn39。s effectiveness C. at the time of setting criteria weights D. when you identify the problem E. in the implementation stage of decision making 31. The decisionmaking process is designed for individual decision making rather than group decision making. True False 32. Escalation of mitment describes increasing mitment to a decision in view of evidence it might be _________. A. wrong B. intuitive C. wise D. hasty E. correct 33. The manager of a retail clothing store just found out that some name brand merchandise was brought into the Canada illegally. This is an example of: A. an unstructured problem B. A programmed decision C. a procedure D. a structured problem E. satisficing 34. The question: How many employees should I have report directly to me? is related to the __________ management function. A. motivating B. anizing C. planning D. leading E. controlling 35. Accepting decisions that are good enough is A. analyzing B. accepting C. evaluating D. intuitive E. satisficing 36. Allocating weights to criteria is part of the ________ process. A. pay off matrix B. decision making C. evaluation D. alternative analysis E. regret matrix 37. The following are examples of _____________in decision making: overconfidence, selective perception, hindsight A. intuition B. representation C. heuristics D. rules of thumb E. biases and error 38. When facing a situation of uncertainty, the decisionmaker has: A. some certainty, with limited probability estimates B. little certainty