現(xiàn)代企業(yè)品質(zhì)管理漫談-全文預(yù)覽
【正文】 onsibility Measurement, analysis and improvement Resource management Requirements Satisfaction Product Product realization Input Output Continual improvement of the quality management system Continual improvement of the quality management system Key Valueadding activities Information flow Plan / Act Plan Do Check / Act ISO 9001:2023 Process Model Relationship Relationship Satisfaction Requirements ) 不足夠 足夠 不滿意 滿意 KANO ) 如以變異數(shù) Cpk的觀點來看世界 為了不遲到 其實你可以有幾個方案 1 Cp高 Cpk低 永遠提早到 或 永遠晚到 2 Cp低 Cpk低 偶爾遲到 偶爾早到 3 Cp高 Cpk高 永遠準(zhǔn)時到 實際與理論必須經(jīng)過智慧來整理 ) Quality Function C0 C1 C2 C3 C4 C5 C6 Mass Production Production Verification Product Stability Design Verification Plan Proposal QA QC Control Plan Product Qualification Quality Plan QE QE QA Check Balanced Process Control Failure Analysis SIPOC ) 品管手法 ) Input Process Output Immunity System to Process the Business QFD FMEA DOE FEA DOE FMEA SPC ECG Continues Improvement Plan Feedback Feedback PDCA 管理者的工作 是 建立一個 有機的免疫系統(tǒng) ) ISO 9001 Documentation ISO14001 Environment ISO17025 Lab Documentation QCC TQM 六大步驟 QS9000制度出發(fā) Quality System五大手冊 SPC/FMEA/MSA/APQP/PPAP TPM硬體下手 Preventive， Productive PM?CM?MP?TPM 7 Steps BPR思維突破 Business Process Reengineering 6 Sigma管理理念 DMAIC， DFSS ) Six Sigma ? Define ? Measurement ? Analyze ? Improvement ? Control SIPOC ) QS9000 ? Quality System Requirement ? Quality System Assessment ? Statistical Process Control ? Failure Mode Effects Analysis ? Advanced Product Quality Planning ? Production Part Approval Process ? Measurement System Analysis ) 管理成本 預(yù)防成本 1X 教育費，管理費 評價成本 10X 檢查費，監(jiān)察費 管理不良之成本
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